Digital Product Manager

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

• Ensures a data-driven approach to prioritize “building the right thing” that maximizes results for both end users and internal business partners.

• Relentlessly focused on ongoing measurement and optimization of digital experiences that support seamless self-service and human-assisted customer interactions.

• Advocates for reusability of capabilities to drive cost-effective scale and speed to market.

• Leverage market and competitive insights, customer needs, and internal business priorities to establish a digital product vision.

• Vision includes definition of best-in-class, future-state user experience journey and role of experience in delivering competitive differentiation.

• Align digital product vision across other enabling functions to establish an integrated delivery roadmap.

• Regularly re-evaluates priorities during planning to optimize capacity against user and business value creation.

• Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.

• Integrate digital products, platforms and capabilities to drive business value through an enhanced user experience.

• Advocates for the reusability and modernization of digital platforms and capabilities across the enterprise to improve speed to market, operational efficiency, risk / compliance adherence.

• Drives digital product development by actively managing the roadmap through the agile delivery lifecycle.

• Leverages Discovery to evaluate the best, most valuable ideas with customer centricity skillset.

• Enable the cross-channel strategy (e.g., web, mobile, voice, in person etc.) by delivering integrated digital solutions that drive adoption, engagement and growth across both digital and human customer interactions.

• Identifies initial and ongoing digital product-market fit through partnering with cross-functional teams to deliver best-in-class research deliverables such as research briefs, personas, story maps, prototyping, product chartering, and mapping experiences.

• Develops north star metric (NSM) to connect business outcomes to customer value and unify the team and stakeholders against a singular goal.

• Continuously measures actual results against target NSM to manage performance and drive progress against product vision and strategy.

• Leverage NSM and leading indicators to optimize execution and ensure teams remain focused on highest value work.

Basic Qualifications

• 
  Digital Product Management experience

Preferred Skills/Experience

Work with product, design, and operations teams to deliver innovative ways to serve our learners.

• Supports what products to make, ensuring those products get made and reporting back on how users respond to products.
• Works with partners like engineering and design teams to strategically plan products and their development
• Works with external third parties to assess partnerships and licensing opportunities runs beta and pilot programs with early-stage products and samples and becomes an expert with respect to the competition.
• Demonstrated ability as a technical product manager, product owner, or solutions architect.
• Proven experience as a software engineer, data engineer or SDET.

Technical fluency –

Ability to understand, discuss, and challenge architectural concepts, trade offs, and new opportunities with technical team members. Understand technical issues well enough to make the right decisions about prioritizing not only new product features but also reducing technical debt or improving resiliency.

• Excellent written and verbal communication of ideas, narratives and complex technical information to a broad audience including, but not limited to: executives, stakeholders and engineers.

Responsibilities:

• Work with engineering and key teams to deliver scalable and extensible software solutions to support business needs.
• Coordinate with business line product managers and other component teams to define your team's roadmap and delivery of product features.
• Translates business needs, user needs and technological capabilities into user stories and product specifications that will lead to successful implementations.
• Document detailed acceptance criteria that developers and QA can rely upon to complete their tasks.
• Drive Agile principles and methodologies, including owning the team backlogs, defining and prioritizing epics, features, user stories and other artifacts to support development goals.
• Define objective requirements with success criteria.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.