Warehouse Operations Manager

About the Company:
NewLife Medicals offers solutions that help pharmaceutical, CROs, nutraceutical, and biotechnology companies to accelerate business growth through clinical development, manufacturing, drug development and commercialization process. Our operations are spanning in more than 42 countries across the globe. We are supporting Sponsors, Research & Development centers, and Clinical Research Organization’s to build their drug development capabilities, by supplying the comparator drugs or RLDs from global markets.

Job Summary:
This position will be responsible to oversee and optimize operational processes across clinical trial supplies, warehouse operations, and supply chain management. The ideal candidate will play a key role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory standards and industry best practices. The role requires collaboration with cross-functional teams to implement process improvement initiatives and foster a culture of continuous improvement.

• Develop and implement strategies to optimize operational processes across all areas of the business, including clinical trial supplies and day-to-day warehouse operations.
• Collaborate with cross-functional teams to streamline workflows, reduce lead times, and enhance overall efficiency.
• Monitor Key Performance Indicators (KPIs) to track operational performance and identify areas for improvement.
• Lead initiatives to enhance resource allocation, capacity planning, and inventory management to meet business objectives effectively.
• Establish and maintain a robust Quality Management System (QMS) to ensure compliance with regulatory requirements, industry standards, and best practices.
• Conduct regular audits and assessments to evaluate compliance with internal policies, SOPs, and regulatory guidelines.
• Implement Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues effectively.
• Provide guidance and support to teams to foster a culture of quality and continuous improvement throughout the organization.
• Manage relationships with suppliers and vendors to ensure the timely delivery of comparator drugs and reference listed drugs (RLDs) from various countries.
• Evaluate supplier performance and conduct periodic assessments to maintain quality and reliability of the supply chain.
• Negotiate contracts, terms, and pricing agreements with suppliers to optimize overall supply chain and minimize costs.
• Drive continuous improvement initiatives to enhance operational efficiency, quality performance, and customer satisfaction.
• Implement efficient methodologies and process improvement techniques to eliminate time wasters, streamline workflows, and enhance productivity.

• Proven 10+ years of work experience as a Pharmaceutical Industry in Warehouse & Supply chain Operations, preferably in the clinical trial supplies, pharmaceuticals outsourcing team, comparator drug sourcing and supplies.
• Result driven orientation having solid customer service attitude.
• Must have keen attention to detail and possess proper phone and email etiquette.
• Ability to stay organized while effectively prioritizing multiple projects at once.
• Person should be in position to travel for meetings and exhibitions and events.
• Strong time management skills to complete projects by deadlines.
• Self-motivated individual who takes ownership of their projects.
• Administrative skills (MS Office and Google Workspace are required).
• Maintain excellent verbal, writing, and language skills.

• Bachelors’ / Masters’ Degree in health sciences, marketing, or related field of Pharmaceuticals.

• Join a high growth and fast paced global organization with a people focused culture
• Global exposure, defined career path and annual performance review and feedback process

NewLife Medicals fosters Respect, Equality, and Inclusivity within its employees, stakeholders, suppliers, and vendors. Our diversity plan recruits the best talent regardless of gender, age, race, disabilities, and nationality. This facilitates a diverse work culture where people with different skill sets come together to create an environment of creativity and mutual respect. Women represent half of our workforce.

We endeavor to create a sustainable value system for people, communities, partners, and our planet. We have established a compliance team that guides employees in following ethical business practices while incorporating integrity and honesty in their behavior.

NewLife Medicals encourages employees to make their lives productive while enjoying the workplace. We encourage them to bring their own goals and achieve them with us with our employee-friendly work policies, support system, safe environment, and growth opportunities. Celebrating life in every form is a core of every NewLife Medicals employee’s existence.