Manager – Provident Fund & Retirement Benefits

ITC Limited

About Us

Key Responsibilities

  • Provident Fund Trust Management

· Manage the end-to-end administration of the Company’s Exempted Provident Fund (PF) Trust.

· Oversee PF contributions, withdrawals, advances, transfers, settlements, and interest crediting.

· Maintain accurate member records, reconciliations, balances, and statutory documentation.

· Ensure compliance with the EPF & MP Act, 1952, related schemes, and applicable regulations.

· Liaise with EPFO and statutory authorities on inspections, approvals, exemptions, and regulatory matters.

· Track regulatory changes and implement necessary process, system, and documentation updates.

  • Pension & Retirement Benefits Administration

· Administer matters relating to the Employees’ Pension Scheme (EPS), including member support, documentation, and compliance.

· Provide guidance to employees and retirees on PF, pension, and retirement benefits.

· Coordinate retirement settlements with HR, Payroll, Finance, and other stakeholders.

· Ensure timely and accurate benefit calculations, documentation, and employee communication.

· Promote awareness and understanding of PF, EPS, and retirement benefit processes.

  • Governance, Trusteeship & Compliance

· Support the effective functioning of the PF Trust Board/Trustees.

· Prepare meeting agendas, papers, minutes, compliance updates, action reports, and presentations.

· Ensure adherence to trust rules, statutory requirements, investment guidelines, and governance standards.

· Coordinate with trustees, auditors, investment managers, actuaries, legal advisors, and regulatory authorities.

· Maintain statutory records, filings, returns, and trust-related documentation.

· Drive closure of audit observations and implementation of process improvements.

  • Fund Accounting, Audit & Financial Reporting

· Oversee PF Trust accounting, financial reporting, and regulatory disclosures.

· Ensure timely reconciliation of contributions, member balances, investments, bank accounts, and ledgers.

· Coordinate preparation of annual accounts, financial statements, and audit schedules.

· Liaise with auditors, tax advisors, and external consultants.

· Review interest calculations, settlement accounting, and investment income allocation.

· Support investment monitoring in line with regulatory guidelines and trustee-approved policies.

  • Payroll, HR & Employee Services

· Partner with HR and Payroll to ensure accurate PF deductions, employer contributions, and compliance reporting.

· Address employee queries on PF, EPS, transfers, withdrawals, nominations, UAN, KYC, and retirement settlements.

· Deliver a high-quality employee experience through responsive and accurate support.

· Act as the organization's subject matter expert on PF and retirement benefits.

  • Process Excellence & Digital Transformation

· Drive initiatives to enhance operational efficiency, accuracy, compliance, and employee experience.

· Lead automation, digitization, and simplification of PF and pension administration processes.

· Strengthen internal controls, documentation standards, and maker-checker mechanisms.

· Support implementation and optimization of payroll, PF accounting, employee self-service, and reporting systems.

Requirements

Qualification

· Qualified CMA / CA Inter professional qualification.

· Minimum 5-6 years of experience in an organisation of repute

· Additional certification or experience in Provident Fund, Retirement Benefits, Labour Laws, or Employee Benefits administration will be an advantage.

Location: Head Office, Kolkata

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