ServiceNow ITOM Integration + AIOps Developer

Job Title: ServiceNow ITOM Integration & AIOps Developer

Company Name : WillWare Technologies

Experience: 4+ Years (Minimum 3+ Years of ServiceNow ITOM Integration Experience Required)

Work Model : Onsite / Fulltime

Work Location : Bangalore, Hyderabad, Chennai, Pune , Noida (PAN India)

Job description :

We are seeking an experienced ServiceNow ITOM Integration & AIOps Developer with a minimum of 4+ years of overall ServiceNow experience and 3+ years of hands-on experience in ITOM integrations. The ideal candidate should have strong expertise in integrating ServiceNow with enterprise monitoring and infrastructure tools, implementing Discovery, Event Management, CMDB, and AIOps solutions.

• 4+ years of experience in ServiceNow development and administration.
• Minimum 3+ years of hands-on experience in ServiceNow ITOM integrations.
• Strong experience with ServiceNow ITOM modules:
  • Discovery
  • Service Mapping
  • Event Management
  • CMDB
• Hands-on experience with ServiceNow AIOps.

• Design, develop, and maintain ServiceNow ITOM integrations with enterprise monitoring and cloud platforms.
• Configure and support Discovery, Service Mapping, Event Management, and CMDB.
• Implement and enhance AIOps capabilities for intelligent event correlation and incident reduction.
• Develop REST/SOAP integrations using MID Server and IntegrationHub.
• Configure event connectors and automate alert ingestion from monitoring tools.
• Maintain CMDB data quality and improve service visibility.
• Collaborate with infrastructure, cloud, and operations teams to implement monitoring solutions.