Revenue Assurance Analyst

Job Summary and Responsibilities:

Responsible to perform Revenue Assurance tasks/efforts for assigned clients that includes:

• Identifying and recovering inaccurate expenses via anomaly detection, contract analysis, order and invoice analysis.
• Reporting results
• Managing client relations by providing requested information and meeting clients’ targets.
• The role consists of analyzing customer data (revenue data, provisioning date, ordering data, contract information) to identify areas where the client under bills its customers.
• Identified under billing instances must be validated and corrected in collaboration with the client.
• Utilizing TEOCO proprietary tool, create audit reports, review and analyze data output from multiple sources and identify revenue recovery opportunities in clients' customer base.
• Work with multiple stakeholders to validate findings and drive revenue recovery.
• Document research, work activities, and correspondence as needed and/or required.
• The analyst will be given a monthly and yearly revenue target to achieve by finding billing issues for the assigned client/s

Required Skills & Competencies:

• • Demonstrated analytical and problem-solving skills, coupled with strong communication abilities.
  • Experience working in client IT environment, CITRIX , VDI, high security
  • Expertise on MS Excel
  • Experience in data analysis, customer/client communication
  • Experience with Telecom order to bill processes.
  • Understanding on Telecom Vendor / customer/ Service Provider Invoices, PO, Audit , Contract/SOW/WO, Tariff
  • Knowledge on SQL, or MS Access, or Python or Business Objects is a plus
  • Experience in Revenue Assurance model in Telco background is a plus NOT mandatory
  • Bachelor's Degree, preferably in Finance, Accounting, Economics, Mathematics, or Statistics.
  • Desirable: Telecom background

Preferred Skills / Tools Knowledge

• (Responsibility one, two, three, etc)