Duty Manager -

GMR Group

Remote

Job Purpose

To plan & monitor the upkeep of movement area, coordination for VVIP movements with PMO / SPG & issuance of Work permits in accordance with the regulatory compliance at DIAL to ensure smooth airside operations.

To plan & monitor the upkeep of movement area, coordination for VVIP movements with PMO / SPG & issuance of Work permits in accordance with the regulatory compliance at GVIAL to ensure smooth airside operations.

ORGANISATION CHART

Accountabilities

KEY ACCOUNTABILITIES

Key Performance Indicators

To monitor the upkeep of movement area & FOD free procedures in compliance with ICAO and DGCA Regulations and recommendations.

No. of audits (internal & external)
No. of non-compliance recorded
No. of observations closed

Vendor management & monitoring the Service Level Agreements (SLAs)

On time renewal of contracts
No. of penalties imposed
Deficiency in documentations
Planned v/s actuals
No. of grievances handled (indirect).

To attend & act on meetings held for VVIP movements

No. of VVIP movements handled.
No. of observations / feedback received
No. of such observation closed

Man management, development & discipline

Employee engagement score
No. of meeting with team to resolve their grievance

Monitor the issuance of Work Permits at IGI airside

No. of work permits issued
No. of discrepancy observed at site
No. of measure to close the same

Suggestions to improve the working of Services activities by initiating new / benchmark practices.

No. of ideas generated
No. of Kaizen implemented
No. of CIP initiatives undertaken

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

GHAs, AIRLINEs
ATC
Vendors (Airside cleaning, mechanical sweeping)
DGCA,
PMO, SPG, MEA, Delhi Police, Indian Air Force.

INTERNAL INTERACTIONS

GVIAL P&E,

Procurement

Finance - GVIAL

Environment

Commercial - GVIAL

APOC & ARFF - GVIAL

FINANCIAL DIMENSIONS

3.28 Crore : Opex
1.50 Crore : Capex

Other Dimensions

Team of 7 members
Secondary staff strength of around 120

Education Qualifications

Post-Graduate Degree in any discipline. PG degree in Aviation Management will be an advantage.
Knowledge of ICAO annexures, ACI and relevant IATA Manuals.
DGR/L&T/World Tracer/Airport Planner/Path Planner will be added advantages
Knowledge and understanding of functioning of Airlines and Airports and requirements thereof.

Working knowledge of all Statutory Rules Labour, Industrial, AAI Act, Aviation Rules, Customs Act and Basic Indian Penal Codes

Relevant Experience

12 years & above Experience in Airlines / Hotel or facility management

COMPETENCIES

Personal Effectiveness
Social Awareness
Entrepreneurship
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence