Assistant Manager- City Operations

Location: Hyderabad (with travel across clinic network)

Reports To: City Head- Hyderabad

Experience Required: 3- 6 years

Function: Clinic Operations

About Allo Health

Allo Health is a healthcare platform building a network of specialty clinics focused on accessible, high-quality patient care. As we scale our clinic footprint across cities, we're building a strong on-ground leadership team to drive operational excellence and market expansion.

About the Role

We are looking for an Assistant Manager to support the Hyderabad City Head in running and growing our clinic network. This is a hybrid role split between clinic operations primarily (day to day operations, Compliance, meeting Operational goals & Team management) and business development being secondary (new clinic scouting & expansion support, partnerships). You'll work closely across clinics, and take ownership of specific clusters or projects as the network grows.

Key Responsibilities

Clinic Operations

• Support day-to-day operations across assigned clinics — PCC staffing, Audits, Conversions, Quality & Patience Experience.

• Track clinic-level performance metrics and flag deviations early.

• Lead, Mentor & coach Patient Care Coordinators (PCCs) to build a high-performance culture.

• Monitor clinic productivity and implement corrective actions to address operational gaps.

• Maintain high standard of patience experience, compliance, hygiene and SOP adherence across all clinics.

Business Development

• Support expansion projects, new clinic launches and strategic city initiatives as required.

• Support the city head in achieving monthly business targets and city level operational goals.

Stakeholder Management & Team Management

• Coordinate with Central Operations, Marketing & other internal stakeholder teams for smooth execution.

• Foster accountability, ownership and continuous improvement across the team.

What We're Looking For

• 3-6 years of experience in operations, business development, or a similar cross-functional role — healthcare, retail, or multi-location business background preferred.

• Comfortable with data- can read performance dashboards and translate numbers into action.

• Strong on-ground execution skills; willing to travel across clinics within the city.

• Good communication and stakeholder management skills — works well with doctors, staff, and external partners.

• Structured and organised; able to independently manage multiple clinics/projects at once.

What You'll Get

• Direct mentorship from the City Head and exposure to city-level strategy and P&L.

• Ownership of clinics and projects from day one, with a clear growth path.

• A chance to build a healthcare network from the ground up in one of India's fastest-growing cities.

• Operations intensive responsibilities with regional ownership.