Telecaller (Enterprise Solutions)

Ahmedabad, India

Experience: 0–2 Years

Employment Type: Full-Time

Location: Ahmedabad

Joining: Immediate Joiner Preferred

Open Positions: 2

Job Summary

GTPL is hiring enthusiastic Telecallers to support the Enterprise Solutions business by generating leads, connecting with potential customers, and scheduling appointments for the Business Development team. Freshers with excellent communication skills are encouraged to apply.

Key Responsibilities

• Make outbound calls to prospective customers.
• Generate and qualify leads for the Business Development team.
• Explain the company's Enterprise Solutions and IT services to potential clients.
• Schedule appointments and follow-up meetings for the sales team.
• Maintain accurate records of calls, leads, and customer interactions.
• Follow up with prospects through calls, emails, and WhatsApp.
• Build positive relationships with customers and address their basic queries.
• Achieve daily and monthly calling and lead generation targets.
• Update CRM and prepare daily call reports.

Required Skills

• Outbound Calling
• Telecalling
• Lead Generation
• Customer Handling
• B2B Calling
• Follow-up & Appointment Scheduling
• Communication Skills
• Basic Computer Knowledge
• CRM/Data Entry
• Microsoft Excel
• Microsoft Word
• Email Communication

Eligibility

• 0–2 years of experience in Telecalling, Customer Service, Sales, or Business Development.
• Freshers with excellent communication skills are welcome to apply.
• Fluency in Gujarati, Hindi, and English is mandatory.
• Basic knowledge of Microsoft Office and CRM tools.
• Strong customer service and interpersonal skills.

Required Competencies

• Excellent verbal communication and listening skills.
• Confident and persuasive personality.
• Customer-focused approach.
• Target-oriented and self-motivated.
• Positive attitude with strong follow-up skills.
• Ability to work under daily and monthly targets.
• Familiarity with AI productivity tools such as ChatGPT, Microsoft Copilot, or equivalent AI platforms is an added advantage.

Customer Relationship

Personal Evolution

Autonomy

Administrative Work

Technical Expertise

Responsibilities

• Lead the entire sales cycle
• Achieve monthly sales objectives
• Qualify the customer needs
• Negotiate and contract
• Master demos of our software

Must Have

• Bachelor Degree or Higher
• Passion for software products
• Perfect written English
• Highly creative and autonomous
• Valid work permit for Belgium

Nice to have

• Experience in writing online content
• Additional languages
• Google Adwords experience
• Strong analytical skills

What's great in the job?

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

Our Product

What We Offer

Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.