Jr. Engineer - Cloud Operations
Tata Communications
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Title: Jr.Engineer – VMware / OpenStack / Cloud (24x7 Support)
Experience: 1–3 Years
Location: Chennai
Shift: 24x7 Rotational Shift
Job Summary
We are looking for a motivated Jr.Engineer with 1–3 years of experience in virtualization technologies - VMware and OpenStack. The role involves supporting and maintaining virtual infrastructure in a 24x7 environment while adhering to ITIL-based processes.
Key Responsibilities
- Monitor and manage virtual infrastructure based on VMware and OpenStack platforms
- Perform VM provisioning, configuration, and troubleshooting
- Handle incidents, service requests, and problem tickets as per ITIL processes
- Perform routine health checks and system maintenance activities
- Support backup, restore, and disaster recovery operations
- Assist in capacity planning and performance tuning
- Coordinate with cross-functional teams for issue resolution
- Ensure system availability, reliability, and performance
- Hands-on experience with VMware (vSphere, ESXi, vCenter)
- Basic knowledge of OpenStack components (Nova, Neutron, Cinder, etc.)
- Understanding of virtualization concepts and cloud infrastructure
- Familiarity with storage, networking, and OS (Linux/Windows)
- Knowledge of monitoring tools and backup solutions
- Working knowledge of ITIL framework (Incident, Problem, Change Management)
- Experience with ticketing tools (ServiceNow, Remedy, etc.) is a plus
- Good troubleshooting and analytical skills
- Strong communication and teamwork abilities
- Ability to work in rotational shifts (24x7 support model)
- Willingness to learn and adapt to new technologies
- Bachelor’s degree in Computer Science / IT or related field
- VMware certification (VCP) or OpenStack certification is an added advantage
- Exposure to scripting (Power CLI/Unix Scripting)
- Basic understanding of cloud platforms and automation