Program Manager

GoComet

As our Program Manager, you own the crown jewels: our highest-value enterprise accounts. You are the bridge between visionary technology and global execution, driving the Project Management Office (PMO) standards that ensure client success. Lead the Vanguard: Spearhead end-to-end implementation for high-ticket clients, ensuring our solutions become the heartbeat of their global Supply Chain Management strategy.

The Candidate Will Have Responsibilities Across The Following Functions

Strategic Implementation and Program Governance:

End-to-End Leadership: Oversee the full project lifecycle for high-ticket enterprise clients, ensuring alignment with large-scale corporate objectives.
Process Architecture: Map complex global logistics processes (SOPs, flow charts) and align them with GoComet's multi-modal platform.
Gap and Risk Analysis: Conduct deep-dive gap analyses and provide strategic recommendations to enhance operational efficiency for global enterprises.

Enterprise Relationship Management

C-Level Engagement: Foster and maintain long-term relationships with CXOs, COOs, and senior supply chain heads.
Onboarding and Health: Serve as the primary point of contact for enterprise stakeholders, monitoring account health scores and driving high-level product adoption.
Value Realisation: Proactively identify business challenges and provide data-driven solutions to maximise the client's ROI and long-term Value Realisation.

Reporting And Cross-Functional Leadership

Executive Reporting: Provide high-level monthly and quarterly status updates to internal leadership and client stakeholders.
Metric Tracking: Manage key performance indicators (KPIs), including implementation success rates and project delivery quality.
Innovation Catalyst: Work cross-functionally with Product and Tech teams to funnel enterprise-level feedback into the product roadmap.

Requirements;

You thrive in high-pressure environments and possess the "emotional intelligence" to navigate complex corporate structures with ease.
The Veteran: You bring 5+ years of experience in Program Management or Management Consulting, specifically within enterprise software and SaaS environments.
The Strategist: You have a mastery of Project methodologies (JIRA, Asana, Trello) and a data-driven mind that finds the "story" inside complex data sets.
The Communicator: You possess elite stakeholder management skills and can present high-level insights to executive audiences with confidence.
The Toolmaster: You are highly proficient in MS Excel and enterprise documentation.

Bonus Points

Deep expertise in the global logistics and Supply Chain Management industry.
Proven track record in Digital Transformation or business process automation for Fortune 500 companies.
Familiarity with CRM ecosystems such as Salesforce, HubSpot, or Zoho.

This job was posted by Sayali Kardile from GoComet.