Marketing and Communications Manager

Pulaski County, Virginia Economic Development Authority

Pulaski County Is Excited To Announce That The Pulaski County Parks & Recreation Is Seeking To Fill The Following Positions At The New Pulaski County Sportsplex:

Interested individuals may apply at the appropriate Virginia Employment Commission or download and submit an application to Kristen Rakes, Human Resources Assistant, [email protected].

Sportsplex Facilities Manager

This position involves performing routine and preventative maintenance on facility systems, equipment, and grounds to ensure the Sportsplex remains safe, clean, and operational. Key responsibilities include inspecting facilities for safety hazards, completing minor repairs, coordinating specialized repairs, setting up and tearing down for events, maintaining maintenance records, responding quickly to requests, monitoring supplies, ensuring safety compliance, and supporting daily operations and event preparation.

Supervision: This position is supervised by the Parks & Recreation Director.

Work Hours: The standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility needed to support various facility activities. Evening, weekend, holiday, and emergency work may be required to ensure the safe and efficient operation of the Pulaski County Sportsplex.

Salary Rate: $50,500 to $65,000 and is commensurate upon education and experience.

Education & Experience: A high school diploma is required, and a bachelor’s degree, technical, or trade certification is preferred. Previous experience in facility maintenance, building operations, or a related field is also preferred.

Job Description

Operations Supervisor - Part-time

This position oversees the safe and efficient operation of the facility during assigned shifts. Responsibilities include managing daily activities such as programs, leagues, tournaments, rentals, memberships, and special events to ensure high-quality customer service and operational excellence. The supervisor conducts routine inspections to maintain a safe, clean, and secure environment, coordinates facility readiness for openings, closings, and event turnovers, and serves as the primary contact for customer concerns and conflict resolution. They respond to emergencies, incidents, and facility issues, implementing emergency procedures and documenting occurrences. The role involves supervising on-duty staff, contractors, officials, instructors, and volunteers during evenings, weekends, and special events, and collaborating with team members to ensure successful operations. The supervisor also identifies maintenance needs, safety hazards, and operational concerns, communicating significant issues to leadership.

Supervision: This position serves as the supervisor on duty at the Pulaski County Sportsplex and is supervised by the Assistant Parks & Recreation Director.

Work Hours: Primarily evenings, weekends, holidays, and peak periods, with flexible scheduling based on event needs.

Hourly Rate: $18 to $25 and is commensurate upon education and experience.

Education & Experience: Candidates must possess a high school diploma or GED, along with an associate’s degree in Recreation, Sports Management, Business Administration, Public Administration, or a related field; a bachelor’s degree is preferred. At least two (2) years of relevant experience in recreation, sports facilities, events, hospitality, or customer service, including supervisory or lead experience, is required. An equivalent combination of education, training, and experience may be considered.

Job Description

Membership & Guest Services Manager

This position oversees the overall administration, coordination, and daily operations of the Pulaski County Sportsplex membership platform, guest services, and front desk staff. The role ensures an exceptional customer experience through effective supervision, accurate membership management, financial accountability, and compliance with operational policies. Responsibilities include supervising guest services, membership administration, event support staff, and coordinating work assignments, training, and performance monitoring. The Events & Membership Manager serves as the expert on membership enrollment, account management, auditing, reporting, and policy adherence, providing leadership to the Member & Guest Services team. Additionally, the position supports Parks & Recreation and STEA events by assisting with logistics, facility readiness, staffing, vendor communication, and customer service. The role requires strong organizational skills, professionalism, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Supervision: Supervises front-of-house personnel and reports to the Assistant Director of Parks & Recreation, with administrative oversight from the Director.

Work Hours: Flexible, including mornings, evenings, weekends, and holidays, with some overtime and overnight travel possible.

Salary Range: $43,000 to $58,000 and is commensurate with education and experience.

Education & Experience: Candidates must have a high school diploma, with a bachelor’s degree strongly preferred, and at least three (3) years of experience in supervision, facility management, customer service, or event coordination.

Job Description

Guest Services Associate

This position serves as the first point of contact for members, guests, participants, and visitors, providing professional, courteous, and responsive customer service. Responsibilities include assisting with memberships, registrations, reservations, payments, and facility inquiries while maintaining accurate records. The role also involves providing information about Sportsplex programs, schedules, amenities, policies, and events, as well as monitoring facility access to ensure compliance with procedures. Supporting daily operations through administrative tasks, communication, and special event coordination is also required.

Supervision: Works under the general supervision of the Membership & Guest Services Manager and receives oversight from the Assistant Director and Director of Parks & Recreation.

Work Hours: Primarily Monday through Friday during normal business hours, but schedule flexibility is needed to support evening, weekend, holiday, and emergency operations, including overtime and occasional overnight travel.

Salary Range: $32,500 to $47,500 and is commensurate upon education and experience.

Education & Experience: Candidates must have a high school diploma, with a bachelor’s degree preferred, and at least one (1) year of experience in customer service, front desk operations, recreation, hospitality, retail, or related fields. Experience handling cash transactions, point-of-sale systems, and reservations is required. Prior experience in a recreation or community facility is preferred.

Job Description

Guest Services Associate - Part-time

This position serves as the first point of contact for members, guests, participants, and visitors, providing professional, courteous, and responsive customer service. Responsibilities include assisting with memberships, registrations, reservations, payments, and facility inquiries while maintaining accurate records. The role also involves sharing information about Sportsplex programs, schedules, amenities, policies, and events, as well as monitoring facility access to ensure compliance with procedures. Supporting daily operations through administrative tasks, communication, and special events is also required.

Supervision: Works under the supervision of the Membership & Guest Services Manager and receives oversight from the Assistant Director and Director of Parks & Recreation.

Work Hours: Typically range from 15 to 29 hours per week, varying based on facility needs, including mornings, evenings, weekends, holidays, and special events. Some overtime, evening shifts, and overnight travel may be necessary.

Hourly Rate: $14 to $25 and is commensurate upon education experience.

Education & Experience: Candidates must possess a high school diploma, a bachelor’s degree is preferred, and at least one (1) year of experience in customer service, front desk operations, recreation, hospitality, retail, or related field. Experience with cash handling, point-of-sale systems, registrations, and reservations is required, with prior experience in recreation or community facilities preferred.

Job Description

Personal Trainer - Part-time

This position provides safe and effective personal training services by assessing clients' fitness levels, reviewing health histories, and developing individualized exercise programs that promote safety, achievement of goals, and client satisfaction. The trainer conducts one-on-one, buddy, and small-group sessions, offering instruction, motivation, and guidance on proper exercise techniques, equipment use, and safe training practices. Responsibilities include monitoring client progress, completing follow-up assessments, modifying programs as needed, and maintaining accurate records. The role supports a positive, inclusive fitness environment focused on injury prevention and participant safety, while aligning with departmental programs and services.

Supervision: Works under the supervision of the Health & Wellness Supervisor and receives administrative oversight from the Assistant Director and Director of Parks & Recreation.

Work Hours: Flexible and vary based on client and program needs, including weekdays and weekends, with no guaranteed hours.

Hourly Rate: $22-$28 and is commensurate upon education and experience.

Education & Experience: Candidates must hold a current, nationally accredited personal training certification (e.g., ACSM, NASM, ACE, NSCA, or equivalent), which must remain in good standing, along with adult and pediatric CPR and First Aid certifications. A high school diploma is required, with a bachelor’s degree preferred. Prior experience leading various group fitness disciplines such as yoga, Zumba, Les Mills, indoor cycling, aquatic fitness, HIIT, strength training, dance fitness, or other specialty formats is preferred.

Job Description

Group Fitness Instructor - Part-time

This position involves planning and leading safe, effective, and engaging group fitness classes for participants of all ages, abilities, and fitness levels. The instructor provides instruction, demonstrations, motivation, and appropriate exercise modifications to ensure participant safety, inclusion, and a positive experience while maintaining class control. Responsibilities include monitoring participant activity, responding to safety concerns or emergencies, and ensuring all programs adhere to departmental policies and safety standards. The role also includes preparing class spaces and equipment and fostering a welcoming environment that promotes health and wellness.

Supervision: Works under the supervision of the Health & Wellness Supervisor and receives oversight from the Assistant Director and Director of Parks & Recreation.

Work Hours: Flexible, including weekdays and weekends, based on program needs and instructor availability.

Hourly Rate: $14 to $28 and is commensurate upon education and experience.

Education & Experience: Candidates must hold current, nationally recognized certifications in Group Fitness or Personal Training (e.g., ACE, AFAA, ACSM, NASM, or equivalent), along with Adult and Pediatric CPR and First Aid certifications. A high school diploma is required, with a bachelor’s degree preferred. Prior experience leading various group fitness disciplines such as yoga, Zumba, Les Mills, indoor cycling, aquatic fitness, HIIT, strength training, or dance fitness is also preferred.

Job Description

Environmental Services Technician Supervisor

This position oversees daily custodial operations, staff scheduling, and facility maintenance to ensure a clean, safe, and sanitary environment. Responsibilities include supervising staff, managing inventory and equipment, coordinating floor care, and ensuring compliance with safety and health regulations.

Supervision: Supervises Sportsplex Environmental Services Technicians and reports to the Environmental Services Supervisor.

Work Hours: Monday through Friday, 7:00 a.m. to 4:00 p.m., with some evening and weekend duties required.

$37,727 to $55,918 and is commensurate with education and experience.

Education & Experience: Applicants must possess a high school diploma or equivalent, with at least three years of custodial or environmental services experience. Supervisory experience and expertise in commercial floor care is preferred.

Job Description

Environmental Services Technician Full-time

This position involves maintaining a clean, safe, and welcoming environment at the Sportsplex by performing tasks such as sweeping, mopping, dusting, trash removal, restroom sanitation, restocking supplies, minor repairs, and managing inventory of cleaning materials. The individual must also ensure building security and report major maintenance needs, all while following required safety protocols.

Supervision: Reports to the Sportsplex Environmental Service Technician Supervisor.

Work Hours: Sunday through Wednesday or Wednesday through Saturday, from 5:30 a.m. to 4:00 p.m., with some evening and weekend work required.

Salary Range: $32,655 to $50,393 and is commensurate with education and experience.

Education & Experience: Applicants must possess a high school diploma, GED, or equivalent. Previous experience in Environmental Services is preferred.

Job Description

Environmental Services Technician Part-time

This position involves maintaining cleanliness and safety at the Sportsplex by sweeping, mopping, dusting, trash removal, restroom sanitation, restocking supplies, and performing minor repairs. The role also includes managing inventory, ensuring building security, and reporting major maintenance needs, all while following safety protocols to create a welcoming environment.

Supervision: Reports to the Environmental Service Technician Supervisor.

Work Hours: Sunday through Wednesday or Wednesday through Saturday, with hours determined by the supervisor, totaling 20-29 hours per week. Evening and weekend shifts are required.

Hourly Rate: $14 to $20 per hour and is commensurate upon education and experience.

Education & Experience: Applicants must possess a high school diploma, GED, or equivalent. Previous experience in Environmental Services is preferred.

Job Description

Interested individuals may apply at the appropriate Virginia Employment Commission or download and submit an application to Kristen Rakes, Human Resources Assistant, [email protected].

Positions open until filled. Equal Opportunity Employer

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.