Internship Trainee

The Muthoot Group

This job is provided by apna.co Intern Graduate Trainee JD

 Assist in daily branch Gold loan operations and customer service.

 Support branch team in handling customer queries and resolving issues.

 Participate in lead generation, client acquisition, and retention activities.

 Help execute marketing and promotional activities to enhance branch visibility within Branch

 Learn and assist in maintaining client relationships by providing personalized services.

 Handle administrative tasks, data entry, and prepare reports for the branch.

Inter CCE JD

 Participate in lead generation Through Calling client acquisition, and retention activities.

 Assist customers by responding to inquiries and providing information about products and services.

 Handle customer complaints, process orders, and provide solutions in a timely and professional manner.

 Participate in various customer service initiatives, improving customer satisfaction and loyalty.

 Learn and support the implementation of customer feedback mechanisms to enhance service quality.

 Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.