Immigration Specialist

Job Title: Team Leader – Sales / Business Development

Job Summary

The Team Leader will manage a team of Sales Consultants, drive team targets, and ensure productivity, compliance, and customer satisfaction.

Roles & Responsibilities

• Counsel the team and clients on Canada PR, Australia PR, Germany Opportunity Card, Job Search Services, Visit/Tourist Visas, and other products.
• Convert leads through calls, walk-ins, and digital inquiries.
• Follow up with the team and help close sales.
• Lead, train, and motivate Sales Consultants.
• Demonstrate strong leadership and team management.
• Allocate leads and monitor daily sales performance.
• Achieve team revenue and conversion targets.
• Conduct training sessions and performance reviews.
• Ensure focus on achieving weekly and monthly targets.
• Coordinate with Branch Managers and the Reporting Manager.
• Prepare daily, weekly, and monthly sales reports for the team and share them with the Reporting Manager.
• Maintain a target-driven and result-oriented mindset.

Qualifications

• Graduate in any discipline.
• Minimum 3 years of experience in Immigration Sales.
• At least 1–3 years of experience in a leadership role (Immigration/Education Consultancy preferred).
• Excellent command of English and strong interpersonal skills to build effective relationships with the team and clients.
• Proficiency in CRM, MS Office, and online communication tools.

Key Performance Indicators (KPIs)

• Team revenue target achievement.
• Team conversion ratio.
• Productivity metrics (calls, meetings, follow-ups).
• Team attrition and performance improvement.
• Compliance and zero mis-selling incidents.

Benefits

• Attractive salary (depends on overall Immigration Sales experience).
• Monthly incentives on individual and team targets.
• Monthly rewards and recognition based on individual and team performance.
• Additional bonus for achieving desired team targets.
• Yearly vacations and trips.