Desktop Support Engineer
Avyaan Management Pvt. Ltd.
Employment Type: Full-Time
Experience: 2–5 Years
Job Summary
We are looking for a Desktop Support Engineer to provide technical support for end-user devices, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.
Key Responsibilities
- Install, configure, and maintain desktops, laptops, printers, and peripherals.
- Provide L1/L2 technical support to end users.
- Troubleshoot Windows OS, macOS, Outlook, and application issues.
- Manage user accounts and permissions using Active Directory.
- Configure and troubleshoot LAN, Wi-Fi, VPN, DNS, and DHCP.
- Perform OS installations, system imaging, and hardware upgrades.
- Maintain IT asset inventory and documentation.
- Provide remote support using remote access tools.
- Windows 10/11 Administration
- Active Directory (Basic)
- Microsoft Outlook
- TCP/IP, DNS, DHCP
- Printer & Hardware Troubleshooting
- Remote Support Tools
- Basic PowerShell Knowledge
- IT Asset Management
- Strong troubleshooting and communication skills.
- Bachelor's degree in computer science, Information Technology, or a related field.
- 2–5 years of experience in Desktop/IT Support.
[email protected]