People Operations Associate (Workday- HR Ops)

Model N

The People Operations Associate supports core People lifecycle processes through accurate transaction execution and administrative coordination. This role focuses on task-based execution, data integrity, and timely processing while supporting audit and documentation needs across the function.

Job Responsibilities

Execute employee changes and contractor onboarding, offboarding, and extensions in Workday and related systems.
Support FTE onboarding and offboarding processes under guidance from senior team members.
Maintain employee data accuracy and perform assigned data validation checks.
Execute assigned Workday testing scripts and document results.
Support payroll preparation activities and flag discrepancies for review.
Assist in preparing audit documentation and pulling requested records.
Assist in creating, updating, and maintaining job aids and standard operating procedures (SOPs).
Identify administrative process improvement opportunities and surface ideas to the team.
Escalate discrepancies, policy-sensitive matters, or system concerns appropriately.

Job Qualification

1–2 years of relevant experience in Human Resources, Operations, or a related function.
Experience working in an HRIS or similar system in a transactional or support capacity (e.g., Workday or comparable platforms).
Familiarity with HR data accuracy, record-keeping standards, and basic compliance expectations.
Working knowledge of Microsoft Excel for data entry, review, and basic validation.
Proficiency in Microsoft Word and familiarity with standard documentation tools.
Strong attention to detail and accuracy when processing data and transactions.
Ability to manage sensitive and confidential information with discretion.
Clear written and verbal communication skills.
Ability to follow documented procedures, apply job aids, and escalate appropriately when issues require further review.
Comfortable working in a fast-paced, service-oriented environment with multiple priorities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.