Executive - Technical Services 1
BASF
If you're someone who inspires others, owns their impact and wants to elevate what they do, you'll fit right in.
Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding.
Please do not be confused by this: All roles are positions at Surventis, and your application will be submitted to us.
At Surventis, we go beyond the surface - in everything we do. We put customers at the center, think one step ahead, and develop solutions that create real value and lasting partnerships.
We inspire each other to think further, take ownership of our work, and constantly push to elevate what's possible. If you bring your full self, challenge the obvious answer, and want to grow with a team that means it - this is your place.
Objectives of the Position :
- Manage customer technical requirements & support in achiving Sales Targets volume & Value in 4W OEMs in Delhi NCR.
- Day to day Technical Service for our products being used at line.
- Line trials,testing and continuous improvement on line.
- On line Trouble Shooting to support customer for our products
Main Tasks :
- Manage customer technical requirements: gather, consolidate, and prioritize inputs (e.g., performance specifications, customization needs). Translate these into actionable plans, collaborating with lab.
- Continuously monitor market trends, competitor activities, and emerging technologies to inform strategic decision-making.
- Align technical standards and requirements across production lines, regions, and cross-functional teams (e.g., R&D, Quality, Supply Chain). Drive consensus on priorities to ensure consistency in product performance and customer satisfaction.
- Gatekeeper of detailed technical reports to customers, including root cause analyses, corrective actions, and preventive measures. Collaborate with the Color Lab and Product Development teams to customize solutions (e.g., color matching, formulation adjustments) that meet customer expectations.
- Support the development and commercialization of new coating products by providing technical expertise during customer trials, validating application processes, and ensuring smooth scale-up from lab to production.
- Travel to customer sites to provide hands-on technical support, timely troubleshooting, and deliver training programs on coating application best practices.
- Contribute to global technical initiatives (e.g., process optimization, sustainability projects) by sharing regional insights, best practices, and lessons learned. Collaborate with international teams to align strategies and deliverables.
Minimum Education and qualification required for the Position:
Professional Qualification (Degree / PG Diploma) in Paint Technology.
- Job Related preferable skills:
- Job selected skills:
About Us
Learn more about
Surventis and our business here - Surventis | Automotive & Industrial Coatings and Surface Solutions
Diversity is our greatest strength!
Become a part of our winning formula for success and help shape the future with us. Join our diverse and inclusive team in India, where we value different perspectives and provide equal opportunities to all employees, irrespective of gender, age, origin, sexual orientation, disability, religion, or belief.
We believe that diversity, equity and inclusion make us stronger and drive innovation, collaboration and sustainable success.