Lead ER & HR Compliance
IDFC FIRST Bank
Role/ Job Title: Lead-Employee Relations
Function/ Department: Employee Relations & HR Compliance
Job Purpose:
This role is responsible for driving end-to-end Statutory Compliance, contingent workforce management and Employee Relations across the organization, ensuring adherence to applicable labour laws, regulatory requirements, and internal governance standards.
The incumbent will play a critical role in risk mitigation, compliance assurance, and strengthening ER governance frameworks, while enabling business continuity in a high-volume, geographically dispersed environment. The role requires balancing employee fairness with organizational risk, ensuring zero regulatory exposure and consistent application of policies and disciplinary frameworks.
Roles & Responsibilities:
- Statutory Compliance (PAN India)
- Ensure adherence to all applicable labour laws including Shops & Establishments Acts, POSH, Social Security regulations, and Labour Codes (Wages, OSH, IR, Social Security)
- Monitor statutory compliance across branches, offices, and vendor locations
- Ensure timely filings, registrations, renewals, and statutory record maintenance
- Drive standardization of compliance processes across locations
- Labour Inspections & Regulatory Liaison
- Lead handling of labour inspections, notices, and regulatory audits across jurisdictions
- Interface with labour authorities, inspectors, and government bodies
- Ensure timely, accurate, and defensible responses to notices and compliance queries
- Drive end-to-end closure of inspection observations with zero risk exposure
- Legal & Litigation Management
- Manage labour litigation, disputes, and conciliation matters
- Coordinate with internal legal teams and external counsel for case strategy and representation
- Ensure accurate documentation, evidence management, and case tracking
- Drive timely closure and favorable outcomes in employee-related legal matters
- Contingent Workforce Management
- Govern lifecycle of contingent workforce (onboarding to exit) across vendors
- Ensure compliance with CLRA and applicable labour laws for outsourced workforce
- Monitor vendor adherence to statutory obligations and payment compliance
- Drive cost governance while mitigating compliance and reputational risks
- Vendor Management
- Oversee compliance aspects of vendor contracts and engagement models
- Define and monitor SLAs, compliance scorecards, and audit mechanisms
- Conduct vendor audits and ensure closure of compliance gaps
- Partner with procurement and business teams on risk-proof engagement structures
- Employee Relations
- Manage disciplinary processes including show cause, charge sheets, domestic inquiries, and closure actions
- Handle employee grievances, escalations, and sensitive cases with objectivity
- Conduct investigations into misconduct, fraud, and policy violations
- Support performance-related interventions and high-risk employee cases
- Policy Design & Governance
- Draft, review, and update HR policies, standing orders, and ER frameworks
- Ensure policies are aligned with evolving labour laws and regulatory expectations
- Drive consistent policy interpretation and implementation across locations
- Build governance structures for ER processes and decision-making
- Compliance Audits & Risk Management
- Lead internal and external compliance audits (statutory, regulatory, and internal controls)
- Identify compliance gaps and implement corrective/preventive actions
- Track and ensure timely closure of audit observations
- Build a proactive compliance risk management framework
- Data & Reporting
- Develop and manage compliance dashboards, ER MIS, and litigation trackers
- Provide actionable insights on ER trends, compliance risks, and case metrics
- Track key indicators such as disciplinary TAT, audit closures, and compliance scores
- Support leadership reporting with data-backed insights
- Stakeholder Management
- Partner with HRBPs, Business Heads, Legal, Compliance, Audit, and external regulators
- Act as a trusted advisor on ER and compliance-related matters
- Ensure alignment between business priorities and compliance requirements
- Drive cross-functional collaboration for risk mitigation
- Capability Building
- Design and conduct training for managers on disciplinary processes, labour laws, and POSH compliance
- Build awareness on employee conduct, ethics, and compliance responsibilities
- Strengthen ER capabilities across HR and business teams
- Support organizational initiatives related to culture, compliance, and leadership development from an ER perspective.
- Contribute to cross-functional projects and committees as the ER representative.
Graduation: Bachelor’s degree any relevant stream
Post-graduation: Master's degree in Human Resources or Law (preferred).
LL.B. preferred (strong advantage for litigation and compliance roles)
Experience:
- 12–15 years in HR with strong focus on Employee Relations and Compliance.
- Proven experience in handling high employee volumes and multi-location operations.
- Demonstrated exposure to labour laws, regulatory interactions, and ER case management.
- Industry Preference: Banking, Retail, Telecom, or other regulated sectors.