Associate Center Manager

Curefit

In this role, you’ll be driving membership sales and managing day-to-day center operations. You’ll interact with potential clients and existing members, ensuring a seamless experience while overseeing inventory, scheduling, and class management. Your passion for fitness and attention to detail will be key in creating a welcoming atmosphere and achieving your sales targets.

Sales:
Responsible for promoting and selling memberships to potential new clients
Walk-ins/Trials Responsible for achieving target by driving conversion - Responsible for Up-selling
Should maintain record of every interaction with new user
Should enter all details of customers, walk- ins on internal tools.
Operations:
Managing center experience and incremental enhancements
Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid,stationary, water, towels etc.)
Managing classes and workout
Ensuring punctuality of trainers and classes
Handle issues with respect to attendance, equipment and space availability
Customer interactions and troubleshooting
Interact with walk-ins and prospective clients
Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere.
Take feedback from members and partners about classes and document the same - handle issues that may lead to consumer experience during or pre/post class

Requirements

A Bachelor’s degree
0-4 years of work experience
Passion for fitness and healthy living
People management skills
Good Communication skills(Proficiency in English)

Sales, Operations, Customer Experience