Customer Service Executive

Aditya Birla Capital

Remote

Responsible for managing day-to-day insurance policy administration, claims processing, documentation, and customer support while ensuring compliance with company policies and regulatory requirements along with sales

The role focuses on accuracy, timely processing, and maintaining high service standards

Process new insurance applications, renewals, endorsements, and cancellations.
Review and verify policy documents for accuracy and completeness.
Coordinate with underwriters, insurance companies, agents, and customers.
Handle policy issuance, premium collection, and documentation.