Customer Service Executive - Collections
Tata Communications
Remote
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Operational role as part of collections operation. The incumbent should may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Responsibilities
Maintain customer receivables.
Ensure achievement of collection targets with email follow ups and calls to customers and reduce outstanding ageing bucket.
Track payments and timely application of payments.
Analyse accounts and escalate issues/take appropriate action in a timely manner.
Monthly reporting/tracking of the portfolio handled.
Minimum Qualification & Experience
Finance back ground with 1-2 yrs Accounting or finance experience in handling Receivables.
Desired Skill sets
Basic accounting procedures, MS office, Good at spoken and written communication in English