Customer Service
Upedge Job Karle Pvt. Ltd.
Location: Vashi
Shift: Day Shift
Salary: Up to ₹30,000 in hand
Qualification: Graduate (Mandatory)
Job Description
We are seeking a Customer Service Executive for our corporate office in Vashi. The candidate will be responsible for handling customer inquiries, providing timely resolutions, and maintaining strong customer relationships through professional communication.
Key Responsibilities
- Handle customer queries via calls and emails
- Provide accurate information and effective solutions
- Ensure high levels of customer satisfaction
- Maintain records and update customer interactions
- Coordinate with internal teams for issue resolution
- Graduate in any discipline
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer knowledge (MS Office, CRM tools)
- Customer-focused and professional attitude
- Fixed day shift with work-life balance
- Corporate working environment
- Competitive salary up to ₹30,000 in hand
- Growth and learning opportunities