ServiceNow IRM Developer

ServiceNow IRM Developer

Job Summary

We are looking for an experienced ServiceNow IRM Developer with 6–8 years of ServiceNow development experience, including a minimum of 3+ years of hands-on experience in ServiceNow Integrated Risk Management (IRM/GRC). The ideal candidate will have strong expertise in designing, developing, and implementing ServiceNow IRM solutions with deep knowledge of Risk Management, Policy & Compliance, Audit Management, and ServiceNow platform development.

The role requires hands-on experience with JavaScript, Glide APIs, Flow Designer, integrations, and platform customization to deliver scalable enterprise risk and compliance solutions.

Key Responsibilities

• Design, develop, configure, and customize ServiceNow IRM/GRC applications.
• Implement and enhance ServiceNow IRM modules, including:
• Risk Management
• Policy & Compliance
• Audit Management
• Vendor Risk Management
• Configure risk registers, risk scoring models, control frameworks, issue management, questionnaires, and compliance workflows.
• Develop server-side and client-side components using JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
• Build and maintain Flow Designer workflows, approvals, notifications, and automation solutions.
• Develop REST/SOAP integrations using IntegrationHub, JSON, XML, and third-party APIs.
• Customize forms, workspaces, UI components, and data models to support IRM business requirements.
• Configure CMDB and CSDM components relevant to IRM implementations.
• Create reports, dashboards, and Performance Analytics to support governance, risk, and compliance reporting.
• Collaborate with business stakeholders, architects, and functional consultants to deliver scalable solutions.
• Participate in solution design, code reviews, testing, deployment, and production support.
• Ensure adherence to ServiceNow development best practices, governance, and upgrade-safe customizations.

Required Technical Skills

• 6–8 years of ServiceNow development experience.
• Minimum 3+ years of hands-on ServiceNow IRM/GRC implementation experience.
• Strong expertise in:
• ServiceNow IRM / GRC
• Risk Management
• Policy & Compliance
• Audit Management
• Vendor Risk Management
• Strong ServiceNow development skills including:
• JavaScript
• Glide API
• Business Rules
• Client Scripts
• Script Includes
• UI Policies
• UI Actions
• ACLs
• Flow Designer
• IntegrationHub
• Experience with REST/SOAP APIs, JSON, XML, and enterprise integrations.
• Experience with CMDB, CSDM, and data modeling.
• Knowledge of Service Portal or Workspace customization is an advantage.
• Strong understanding of ITSM and SecOps modules.
• Familiarity with Agile/Scrum methodology, Update Sets, Git, and CI/CD practices.

Preferred Qualifications

• Experience working in BFSI or other regulated industries.
• Understanding of enterprise architecture and system integrations.
• Exposure to cloud platforms and data transformation.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist – Risk & Compliance (CIS-RC)
• ServiceNow Certified Implementation Specialist – Vendor Risk Management (preferred)

Experience

• 6–8 years of ServiceNow development experience.
• Minimum 3+ years of dedicated ServiceNow IRM/GRC implementation experience.