Frontline Counselor
ALLEN
ALLEN Global is a leading Study Abroad vertical of ALLEN Career Institute Pvt Ltd. that is
dedicated to “Empowering Future Leaders by Transforming Their Dreams into Global Realities”.
We are poised for significant expansion and are seeking a talented Counselor to help us achieve
our ambitious goals.
Job Description:
Lead Management:
1. Receive, manage and direct calls from potential students or inquiries.
2. Convert inbound leads into prospective candidates through effective communication.
Counseling:
1. Provide detailed information about ALLEN Global’s courses, curriculum, and facilities.
2. Understand the needs, objectives, and concerns of potential students and provide appropriate
solutions.
Telesales:
1. Make outbound calls to potential students or leads.
2. Follow up with leads who showed interest but didn’t enroll.
In-person Conversion:
1. Schedule and conduct face-to-face meetings with prospective students and their families.
2. Use effective sales techniques to persuade and convert leads into enrolments.
Database Management:
1. Maintain accurate and up-to-date records of all interactions with leads.
2. Ensure data integrity and confidentiality.
Collaboration:
1. Work closely with the marketing team to provide feedback and insights about the lead quality
and volume.
2. Collaborate with the admissions team to ensure a smooth transition for enrolled students.
Continuous Learning:
1. Stay updated with all ALLEN Global courses, curriculum changes, and any other relevant
information.
2. Attend training sessions, workshops, and seminars as required.
Qualifications:
Education: Bachelor’s or Master’s degree in Education, Counselling, or a related field.
Experience: 2+ years of experience in study abroad counseling, education consultancy, or a
related field. Strong understanding of study abroad trends, market dynamics, and customer
behaviour.
Exceptional communication and interpersonal skills.
Results-oriented mind-set with a track record of exceeding targets.
Proficiency in MS Office and CRM software Salesforce is preferred.
Preferred Skills:
Experience working in an educational consultancy or university admissions office.
Familiarity with standardized tests like SAT, TOEFL, etc.
Knowledge of scholarships and financial aid opportunities for international students.
Why ALLEN Global?
Opportunity to shape the growth trajectory of a leading study broad company.
Collaborative and inclusive work environment that values your ideas and contributions.
Competitive compensation package.
Professional development opportunities to enhance your skills and career progression.
Salary range- Best in the industry.
If you are ready to take on a challenging yet rewarding role that allows you to make a significant
impact on our business, we want to hear from you! Join us in our journey to drive innovation
and success at ALLEN Global.
To apply, please send your curriculum vitae detailing your relevant experience to