Manager - Corporate Communication -
GMR Group
To enhance and protect the organization's reputation through effective corporate communications, media relations, digital engagement, and stakeholder communication. The role is responsible for executing integrated communication strategies, managing content across media and digital platforms, supporting brand visibility, and providing communication support to senior leadership, including crisis and executive communications.
ORGANISATION CHART
Head : Corporate Communication - GHIAL GNIAL
Manager - Corporate Communication
Accountabilities
KEY ACCOUNTABILITIES
Key Performance Indicators
Media Relations: (English and Marathi media – regional)
- Build and nurture strong relationships with local media in region – Nagpur and Mumbai (print, electronic, digital).
- Draft, translate, and localize press releases, statements, and communication materials in English and Marathi.
- Act as the primary spokesperson for the regional media queries, ensuring accurate and timely responses
- Liaise with agencies and other partners to maximize positive visibility in the region
- Foster strong relationships to ensure consistent messaging and information flow.
- Implement approved media strategies and campaigns, ensuring alignment with organizational goals.
- Work closely with internal stakeholders to gather accurate information and craft compelling narratives in Marathi and English.
- Draft, review, and edit press releases, articles, speeches, and social media content in Marathi.
- Ensure all communication is culturally relevant, accurate, and aligned with brand guidelines.
- Regular media visits to strengthen relationships, especially with reporters, correspondents, and news desks.
- Constant networking
Media Event Management
- Organize and coordinate press conferences, media briefings, and interviews
- Ensure seamless logistics, timely dissemination of information, and effective follow-up for maximum positive coverage.
- Track and analyze local and regional media coverage, providing daily updates and insights to senior management.
- Identify trends, potential risks, and opportunities for proactive engagement. Produce regular, data-driven reports summarizing media coverage, trends, and competitor analysis, supporting informed decision-making.
KEY ACCOUNTABILITIES - Additional Details
Key Performance Indicators
Crisis Communication & Brand Protection
- Monitor media and social channels for emerging issues or negative coverage.
- Respond swiftly and maturely to crisis situations, collaborating with senior management to protect the organization’s reputation.
- Prepare holding statements, FAQs, and talking points in for crisis scenarios.
- Deliver high-quality communication outputs within tight deadlines, often managing multiple priorities simultaneously.
- Demonstrate agility and resourcefulness in fast-paced, dynamic situations
- Maintain composure and professionalism when handling sensitive or high-pressure situations.
- Timely updates of content management and design framework, advisories and improvements
- Increase Brand visibility and promote GHIAL as the global emerging hub and a passenger friendly airport. Increase reach and engagement rate across all social media platforms
- Support business needs for all design needs and production – TAT
- Execute events from conceptualisation to execution for GHIAL (internal and external)
- MIS, Internal communication
Media (Electronic, Print, Digital etc.),
Airport Community etc.
PR Agency, Media Tracking Agency etc.
PR Agency, Media Tracking Agency, MIL, Industry Associations, Website and Social media agencies, vendors
INTERNAL INTERACTIONS
GNIAL CEO, GNIAL COO, GCCO, Head – CC – GHIAL & Nagpur, GNIAL CXOs, GNIAL Employees
Senior Leads & Peers across GNIAL and GMR Group
Corporate Office, DIAL and other GMR Offices
FINANCIAL DIMENSIONS
OTHER DIMENSIONS
- Fluency in Marathi and English. (verbal and written)
- Mature, calm, and solution-oriented approach, especially during crises.
- Strong organizational and multitasking skills to meet pressing deadlines.
- Excellent interpersonal and relationship-building abilities.
- Preferable – Experience with media handling / media house or PR Agency
Masters/PGD in Journalism/Media Communication/Marketing/Public Relations from a reputed institute (Hons in English is preferable)
RELEVANT EXPERIENCE
8-12 yrs
COMPETENCIES
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence
- Event Management (Proficient)
- Media Relations (Proficient)
- Public Relations (Proficient)
- Performance Monitoring and Analysis (Practitioner)