Wholesale Manager-Inventory Funding
HDFC Bank
Job Title
Wholesale Manager - Inventory Funding
Business Unit
RA Tractor Finance
Reporting To
Product Manager
Job Function and Role Type
Product, Individual Contributor, Light Travel
Version No
2.0
Job Purpose
Manage manufacturer relationships, enhance brand visibility, and ensure seamless business operations through effective coordination and process improvements.
Key Responsibilities
Job Responsibilities(JR) : 6 - 8 Areas
Manufacturer Relationship Management; Build and maintain strong relationships with manufacturers; Coordinate with manufacturers for new business proposals and limit reviews; Ensure adoption of digital tools in dealer finance; Provide special support for month-end, urgent, and festival season billing; Billing and Transaction Management; Oversee smooth functioning of the indent clearance process; Collaborate with credit, operations, supply chain, and BTG teams for seamless business flow; Provide best-in-class services to channel partners and ensure customer satisfaction; Sales Support and Query Management; Support sales teams by addressing queries and providing solutions; Monitor key parameters like deferrals, TAT, delinquency, and overdues to improve portfolio performance; Roll out specific MIS for stressed portfolios and SOT accounts; MIS and Reporting; Provide accurate and timely MIS on key business parameters to senior management; Update teams on policy changes, new policies, and critical communications; Complaint and Audit Management; Handle MD complaints and CRM escalations; Resolve audit queries and coordinate with regions for compliance; Process Efficiency and System Enhancement; Monitor login desk and address FTNR issues; Work with BTG on innovation and new process flows; Implement process-related changes within stipulated timeframes.
New process flow as system enhancement.
Education
Graduation, Post-Graduation preferred.
Certifications
None specified.
Key Competencies
Sales and relationship management, communication, planning and organizing, negotiation, influencing.
Major Stakeholders
Credit, supply chain management, operations, BTG, policy.