General Manager

Job Title: Strategic Account Manager

Location: Chennai / Hyderabad (PAN India Coverage)

Role Overview

Seeking an experienced Strategic Account Manager to build and strengthen relationships with key strategic accounts across India. The ideal candidate will have extensive experience managing enterprise accounts within Global Multinational Medical Devices or Pharmaceutical companies and a proven ability to drive long-term business growth through strategic partnerships, portfolio expansion, and executive stakeholder engagement.

This is a high-impact, individual contributor role requiring strong business acumen, consultative selling expertise, and the ability to engage with senior leadership and C-suite executives.

Key Responsibilities

• Build and maintain strong relationships with senior leadership and C-suite stakeholders within strategic customer accounts.
• Identify, qualify, and develop new business opportunities across assigned key accounts.
• Develop and execute strategic account plans aligned with business objectives and revenue targets.
• Collaborate with Business Units to drive portfolio management initiatives, expand market share, and protect existing business.
• Develop pricing strategies and negotiate long-term commercial agreements with strategic customers.
• Understand customer business priorities and design value-added programs tailored to their requirements.
• Identify opportunities for cross-selling and business expansion within existing accounts.
• Drive consistent revenue growth from strategic accounts across PAN India.
• Coordinate with internal cross-functional teams to ensure seamless execution of customer initiatives.
• Monitor market trends, customer needs, and competitor activities to support strategic decision-making.
• Prepare business reviews, account forecasts, and performance reports for management.

Required Qualifications

• Bachelor's degree in Business, Life Sciences, Healthcare, Pharmacy, or a related field.
• MBA or equivalent postgraduate qualification is preferred.
• 9–20 years of experience in Strategic Account Management, Key Account Management, or Enterprise Sales.
• Experience must be from Global MNCs in the Medical Devices or Pharmaceutical industry only.
• MNC experience alone will not be considered.
• Proven experience managing large enterprise or strategic customer accounts.
• Strong understanding of portfolio management, pricing strategies, and long-term contract negotiations.
• Experience working with cross-functional business units and senior stakeholders.