Lead Software Engineer

We are looking for a proactive and technically strong Support Engineer to provide production and application support for modern cloud-native applications built on ReactJS, FastAPI/Django, and Azure services. The ideal candidate should have hands-on experience in monitoring, troubleshooting, incident management, root cause analysis, and operational support across frontend, backend, APIs, search, and cloud infrastructure components.

This role requires strong analytical skills, a customer-first mindset, and the ability to work closely with development, DevOps, and product teams to ensure high application availability, performance, and reliability.

Required Technical Skills

Application & Platform Support

• Strong experience in application support / production support / site support for cloud-hosted applications.
• Good understanding of frontend support for ReactJS applications.
• Experience supporting Python-based APIs, preferably FastAPI and Django.
• Knowledge of REST APIs, request/response lifecycle, API authentication, and debugging tools such as Postman.