ServiceNow Developer
Agivant Technologies
Key Responsibilities
- Custom Application Development: Design and develop applications on the ServiceNow platform, ensuring they are scalable, maintainable, and aligned with architectural best practices
- Platform Modernization: Use UI Builder and Workspace configuration to build intuitive, high-performance user interfaces and agent experiences
- Scripting: Develop workflows and business logic using JavaScript, Glide APIs, and ServiceNow server/client-side scripting
- Automation & Integration: Implement integrations with third-party systems using REST/SOAP and IntegrationHub
- Workflow Orchestration: Build automated processes via Flow Designer and support request fulfillment through the Service Catalog
- Process Alignment: Apply working knowledge of ITSM processes and CMDB to help maintain data integrity and platform health
- Experience: 3+ years of hands-on experience within the ServiceNow platform in a developer capacity
- Technical Proficiency: Strong knowledge of JavaScript and ServiceNow-specific APIs (GlideRecord, GlideAggregate, etc.)
- App Engine: Experience building and deploying Custom Applications
- Modern Toolset: Working experience with UI Builder and Workspace configuration
- Integration & Automation: Working knowledge of Flow Designer, IntegrationHub, and REST/SOAP web service integrations
- Foundational Knowledge: Solid understanding of the ServiceNow data model, CMDB structures, and core ITSM modules
- Certifications: ServiceNow Certified System Administrator (CSA) is highly preferred
- Advanced Certification: ServiceNow Certified Application Developer (CAD) is a plus
- Quality Assurance: Exposure to the Automated Test Framework (ATF)
- Front-End Extension: Knowledge of Service Portal or custom components for UI Builder