Education Support Representative
MathWorks
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
An Education Support Representative manages closure of assigned new revenue opportunities in Academic institutes, as well as focuses on driving revenue growth through achieving or exceeding customer engagement standards in maintenance renewal programs and products.
MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities
- Develop and close new license sales opportunities from qualified leads and inbound customer inquiries
- Engage actively in prospecting for new opportunities through proactive outbound calling and help the territory build funnel
- Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies
- Respond to inbound sales related inquiries
- Demonstrate strong forecasting and funnel management of your assigned territory
- Contribute to and support the territory plans in conjunction with sales representatives
- Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans
- A bachelor's degree and 2 years of experience (or equivalent experience) with one year in a customer facing role is required.
- Excellent English speaking and writing skills
- Exceptional persuasive verbal and written communication skills with excellent telephone skills and high level of attention to detail
- Understanding of forecasting and funnel management practices
- Completion of sales and/or phone skills training
- Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle
- Strong prioritization and time management skills
- Strong team player