Video Analyst
Copart
Remote
Video Monitoring Job Title: Video Analyst Experience: 01- 3 in years Location: CIC, Hyderabad Job Description:
- Monitor incoming alarm signals using video, verifying and dispatching appropriate action items consistent with training.
- Conduct proactive virtual guard tours using remote video to identify illegal and unwarranted activity and action appropriate events.
- Perform Computer keyboard functions for console operations, telephone for responder and contact notifications and control of video using automated software.
- Document accurate concise, detailed, factual and meaningful reports of events handled.
- Perform other duties as assigned by the SOC Supervisor and/shift leaders. (Key Responsibility Areas.
- Valid Alarm events detected and promptly acted upon
- Limit and reduce false alarms
- Daily guard tours
- Accurate reporting
- Identification of issues
- Computer keyboard skills
- Calm in stressful situations
- Ability to multitask
- Communication skills both written and verbal Desired Skills:
- Understanding of video, CCTV and or Alarm monitoring
- Video analytics
- Alarm Call Center experience
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