Pricing Analyst / Coordinator
ClickForge
Job Type: Full-time
Department: Pricing & Commercial Operations
Shift: 2 PM & 11:30 PM IST [Mon to Fri]
About The Role
We are looking for a detail-oriented Pricing Analyst / Coordinator to support our Pricing Department by managing the complete pricing workflow—from reviewing pricing requests and analyzing customer data to accurately updating approved pricing within our ERP system. This role combines analytical thinking with strong execution skills, ensuring pricing changes are processed accurately while maintaining compliance with company SOPs and approval authority.
The ideal candidate will have excellent Excel skills, experience working with ERP systems, and the ability to manage multiple requests while maintaining a high level of accuracy and documentation.
Key Responsibilities
Pricing Analysis
- Review incoming pricing requests and validate them against pricing SOPs, contracted-item rules, and approval authority.
- Analyze customer purchasing history, usage, margins, and pricing trends to support pricing recommendations.
- Review competitive pricing and market data to assist with pricing decisions.
- Identify pricing discrepancies, recurring exceptions, and potential data quality issues for escalation.
- Process approved contract, net, and base pricing updates in Infor XA accurately and within defined turnaround timelines.
- Maintain pricing records and ensure all system updates are properly documented.
- Communicate request status and completion updates with internal stakeholders.
- Monitor active pricing for stale entries, mismatched pricing, and data inconsistencies.
- Maintain complete audit trails for all pricing requests and system changes.
- Apply pricing policies consistently without bypassing established approval processes.
- Escalate requests involving strategic customers, significant margin impact, or policy exceptions to senior pricing leadership.
- Bachelor's degree in Commerce, Business, Finance, Economics, or a related field.
- 2+ years of experience in Pricing, Sales Operations, Commercial Analysis, Data Administration, or Order Management.
- Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, data analysis, formulas).
- Experience working with ERP or business management systems.
- Excellent analytical, numerical, and problem-solving skills.
- High attention to detail with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills.
- Experience with Infor XA or a similar ERP platform.
- Familiarity with Power BI for report analysis.
- Experience using CRM or ticketing systems (WPCRM or similar).
- Background in B2B distribution, industrial products, automotive aftermarket, or heavy-duty truck parts.
- Reviewing and validating pricing requests
- Customer margin and usage analysis
- ERP pricing updates and maintenance
- Pricing data accuracy and audit documentation
- SOP compliance and approval workflow management
- Cross-functional coordination with Sales, Customer Service, and Pricing teams
- Pricing update accuracy and minimal rework
- Turnaround time for pricing requests
- Backlog management and request aging
- SOP and approval compliance
- Quality of escalations and documentation
- Overall data integrity within the pricing system
- Work with a global B2B pricing and commercial operations team.
- Develop expertise in ERP systems, pricing analytics, and commercial decision support.
- Collaborative work environment with opportunities for career growth in business operations and analytics.