Export Coordinator
Sweet Karam Coffee
Location: Chennai - Guindy
Experience: 2 years –6 Years
Department: Exports
What You Will Do
- Manage day-to-day export documentation including Commercial Invoice, Packing List, Shipping Bill, Bill of Lading, Certificate of Origin, etc.
- Coordinate with CHA, freight forwarders, shipping lines, customs, and other external partners for smooth shipment execution.
- Track export shipments and ensure on-time dispatch and documentation.
- Coordinate with Planning, Production, Quality, Finance, Procurement, and Sales teams for timely order fulfillment.
- Ensure all export documentation is accurate and compliant with statutory and customer requirements.
- Maintain proper export records and keep shipment status updated. Maintain traditional data, Cataloguing reports based on Clients.
- Prepare daily, weekly, and monthly MIS reports related to shipments, orders, and export performance. Populate dashboards for all reports for management view.
- Identify delays, gaps, and process issues and work towards resolving them.
- Use Excel, ERP, Power BI, and AI tools to improve reporting and make processes more efficient.
- Support management with MIS, presentations, and business review reports.
- Good knowledge of export documentation and international trade processes.
- Understanding of FOB, CIF, EXW, DDP and other Incoterms.
- Strong coordination and follow-up skills.
- Good working knowledge of MS Excel (Advance Excel) and PowerPoint.
- Exposure to ERP / Power BI / reporting tools is preferred.
- Ability to analyse data and identify operational gaps.
- Good communication and stakeholder management skills.
- Strong attention to detail and ownership of tasks.
- Ability to manage multiple shipments across multiple clients and deadlines simultaneously.
- A proactive approach to solving documentation and logistics-related issues.
- Graduate / Post Graduate in Commerce, Logistics, International Business, or a related field.
- 2–5 years of experience in Export Coordination / Export Documentation / International Logistics.
- Someone who is organised, detail-oriented, and comfortable working in a fast-paced business environment.
You will be successful in this role when export documentation is accurate, shipments move on time, issues are resolved proactively, and the team has clear and timely export MIS and visibility.
Official Website: https://sweetkaramcoffee.in/