Sr. Director, Market Lead
Thomson Reuters
You will provide strategic and operational leadership across the full sales team; BDMs, Pre-Sales, and SDRs; driving a high-performance culture through clear expectations, ambitious goals, accountability, and ongoing coaching and development. You'll shape team dynamics, motivate individuals, and ensure alignment with strategic goals.
This is a high-impact, end-to-end commercial leadership role covering the full customer lifecycle; from lead generation and sales closure through to retention and growth across our complete company portfolio. You will shape and execute strategies that accelerate market share, drive short- and long-term revenue growth, and strengthen our brand's presence in India.
You're a results-driven leader who thrives in a matrixed, fast-paced, regional and global environment; someone with strong ability to influence and collaborate across cross-functional teams, build C-level relationships, and inspire high-performing teams to deliver.
Key Deliverables
- Achieve or exceed market revenue, net new sales, cross-sell, upsell and retention targets.
- Deliver strong Net Promoter Scores and customer experience metrics.
- Grow Book of Business through new business development and retention strategies.
- Maximize client value through renewals and upselling initiatives.
- Ensure team adherence to KPIs: activity metrics, forecast accuracy, pipeline coverage, and account planning.
- Provide actionable market feedback to inform company strategy and product development.
- Lead performance management for a strong-performing regional team; using data-driven insights to assess contributions, identify growth opportunities, and implement targeted development plans that keep the team engaged, empowered, and delivering results
As a Senior Director, Market Lead, India, you will be responsible for the following:
- Tactical and Strategic Leadership: Develop and execute go-to-market strategies to drive sales, market share, and retention goals. Champion the company's vision and thought leadership within the market.
- Team Management & Coaching: Lead, coach, and inspire high-performing Sales & Pre Sales teams. Foster a customer-focused, results-driven culture through targeted development and performance management.
- End-to-End Sales & Retention Ownership: Oversee all market commercial activity from lead generation through to sales closure, onboarding, and ongoing client retention and upsell.
- Client Relationship Management: Build and nurture strong C-level and executive relationships with key clients, acting as a trusted advisor and brand ambassador.
- Market Intelligence: Stay ahead of industry trends, competitor activity, and client needs to inform commercial strategy and market relevance.
- Stakeholder Collaboration: Partner with Product, Marketing, Professional Services, Partnerships & Alliances, and other internal teams in a matrixed environment to deliver seamless client experiences.
- Performance Management: Monitor and report on sales metrics, pipeline health, and team/individual performance. Prepare regular business reports and recommendations for senior leadership.
- Brand Advocacy: Represent the company at industry events, speaking engagements, and client forums.
- Continuous Improvement: Identify and implement process improvements & best practices to drive efficiency across the sales cycle.
As a Senior Director, Market Lead, India, you should possess the following:
- Go-To-Market/Sales Leadership experience: 15+ years experience in a high performing technology / SaaS environment with at least 5 years experience in leading and managing teams.
- Strategic Acumen: Proven ability to design, execute, and adjust commercial strategies to achieve ambitious sales and retention objectives.
- Executive Communication: Exceptional communication, negotiation, and influencing skills at C-level and senior executive level, both internally and externally
- Collaboration: Demonstrated success operating in a matrixed, cross-functional environment, building strong partnerships across peers and stakeholders.
- Client Centricity: Strong customer orientation with the ability to understand, articulate, and solve complex client needs specific to the India market.
- Analytical & Problem Solving: Advanced analytical skills to identify risks and opportunities, and drive data-informed decision-making.
- Market Understanding & Intelligence: Deep understanding of the India market, including established client relationships and knowledge of local market considerations
- Presentation Skills: Strong public speaking and presentation skills, with experience representing organizations at industry events.
- Change Management: Track record of leading change management, mitigating risk, and driving adoption across teams
- M&A experience would be highly desirable
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
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