GCC Leader
People Prime Worldwide
This is a rare opportunity to take a high-potential Global Capability Center and turn it into one of the company's most strategically important hubs worldwide: not just a delivery engine, but a source of innovation, talent, and competitive advantage for the business globally.
As India GCC Leader / Country Head, you will own ITIC's strategy, operations, culture, and stakeholder ecosystem end-to-end while partnering closely with global technology and business leadership to shape how India contributes to the company's future.
We are looking for a leader who has built, scaled, or transformed a GCC /global COEs before; who is comfortable operating inside a complex global matrix; and who can move fluidly between long-term strategy and hands-on execution.
Key Responsibilities
GCC Strategy & Growth
- Define and execute ITIC's strategy in lockstep with the company's global technology and business priorities.
- Scale ITIC's capabilities, organization, and leadership bench as the center grows in scope and complexity.
- Build and evolve Centers of Excellence and strategic capabilities that extend beyond traditional delivery.
- Lead transitions and transformation initiatives that bring new capability into ITIC.
- Lead all the Tower leaders in India.
- Partner with global technology and business leaders to align priorities, investment, resourcing, and outcomes.
- Navigate complex matrix structures and influence senior stakeholders across geographies and functions.
- Establish strong governance, accountability, and operating rhythms that connect India and global teams as one team.
- Position ITIC as a strategic technology and innovation partner — not just a delivery center.
- Drive productivity, automation, and operational excellence across the center.
- Identify and act on opportunities to leverage India's talent and technology ecosystem for business value.
- Build a high-performing leadership team and a strong succession pipeline.
- Shape a culture of innovation, accountability, inclusion, and collaboration.
- Partner with People & Culture to attract, develop, and retain critical talent.
- Own India workforce, operational performance, and financial planning.
- Drive cost effectiveness without compromising quality, capability, or employee experience.
- 20+ years of progressive leadership experience, ideally spanning technology, transformation, operations, or GCC environments.
- A track record of building, scaling, or transforming a Global Capability Center in India.
- Deep experience operating inside complex global matrix organizations.
- Experience leading large-scale transitions, transformations, or periods of organizational growth.
- Strong executive presence, with a demonstrated ability to influence C-suite and global stakeholders.
- Sharp understanding of India's technology talent market and GCC ecosystem.
- Strong business acumen, financial discipline, and organizational leadership.
- People Leadership skills
Within this role, success means establishing ITIC as a strategic, high-performing, and scalable hub one that strengthens the company's global partnerships, builds real leadership depth, and delivers measurable impact through talent, technology, innovation, and productivity.