Claims Representative

Optum India

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Accurate processing and completion of medical records
Consistently meet established productivity, schedule adherence and quality standards at each line level
Attention to detail is critical to ensure accuracy, which will impact the timely processing of the Medical Records
Proactively identify solutions to improve process
Solve moderately complex problems on own
Work with team to solve complex problems
Plan, prioritize, organize, and complete work to meet established objectives
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications

Graduate, Fresher (BTECH/BE/MCA are not eligible to apply) (This was for IND)
Proficiency with Windows PC applications, which includes the ability to navigate multiple programs
Proven solid verbal and written communication skills
Proven ability to remain focused and productive each day though tasks may be repetitive

Preferred Qualifications

Proven analytical ability: Research skills combined with effective decision-making and superior interpersonal skills
Proven ability to multi-task
Proven result-oriented and goal-driven
Proven critical thinking abilities

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.