Assistant Manager Operations (Patna)

Blue Dart

Remote
  • Purpose


Responsible for all monitoring fleet operations for retrieval & carting purposes. Ensure timely and accurate connections of loads via the dedicated network.


  • Key Responsibilities


Responsibilities

Operational


  • Plan BDA flight requirements in line with the designed network in co-ordination with BDA to ensure capacity optimization at the lowest costs
  • Ensure connections of loads from service centers onto Hub through a dedicated network plan.
  • Maintain the Air Network Master and update the Network Service Guide, Area Masters, Transit Time Masters, etc. for ensuring correct routing and adherence of transit commitments to customers
  • Identify requirements for use of commercial flights and negotiate contracts for commercial air-lift as per business requirements
  • Continuously work towards identification of opportunities for network optimization and utilization


People


  • Develop Team Capability and provide continuous support for ensuring effective execution of the tasks.
  • Provide direction, guidance and support to the International staff employees to help them discharge their duties effectively
  • Ensure International capability building for the team
  • Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline
  • Key Result Areas and Key Performance Indicators


S. No

Key Result Areas

Key Performance Indicators





  • Optimization of operating costs


    • % reduction in costs through route optimization initiatives (for BDA flights)
    • % reduction in overall Operating Costs (i.e. OCPM)



  • Reach Enhancement


    • Ensure Network planning for the new Pin Codes added for DP, Apex (including TCL)
    • Ensure Network planning for the new pin codes added for Time Definite Delivery



  • Ensure overall network health


    • Drive overall air network setup in terms of shipment reach and connectivity as per plan
    • Adherence to timelines for BDA flight connections
    • % Capacity Utilization of BDA flights


    Support Employee Capability Building and Drive employee morale and engagement


    • % Key positions within team with identified successors / potential successors
    • Employee Attrition (%)
    • Attrition (%)

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