Service Executive

Zepcruit

Job Responsibilities

Attend customer service requests and resolve technical issues.

Visit customer sites for installation, servicing, troubleshooting, and maintenance.

Identify and rectify technical problems in products/equipment.

Coordinate with the service team and customers for timely issue resolution.

Maintain service reports and update the status of service calls.

Ensure proper customer communication and provide good after-sales service.

Follow company procedures and safety guidelines.

Requirements

Diploma or ITI qualification in a relevant technical field.

1–3 years of experience in service/technical support.

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