AVP - NPU sales

Profile Overview:

We are looking for a dynamic and result-driven AVP to lead our NPU team (NON PETPOOJA USER) into B2C or Horizontal Industry for New Product/Customer Acquisition. This role demands strong leadership, strategic thinking, and hands-on execution to manage and drive a team of Zonal Manager City heads, Area Sales Managers (ASM) and Relationship Managers (RM) in a high-growth SaaS environment.

Roles & Responsibilities:

1. Sales & Revenue Growth:
2. Lead a field-driven sales team focused on retail clients for Petpooja Invoice (Retail POS) and Payroll solutions.
3. Develop and execute sales plans to promote value-added services, ensuring business expansion.
4. Drive revenue growth and build scalable sales processes.
5. Drive retail POS and Payroll sales across markets
6. Leadership & Team Management:
7. Lead and mentor the field-based sales team to achieve individual and collective targets.
8. Conduct regular training and performance reviews to enhance team productivity.
9. Foster a culture of ownership, motivation, and excellence within the team.
10. Client Relationship Management:
11. Build strong relationships with restaurant owners to enhance customer loyalty and retention.
12. Act as a trusted advisor, providing tailored solutions based on client requirements.
13. Address client concerns and ensure a seamless experience with Petpooja’s VAS.
14. Strategy & Execution:
15. Design and implement sales strategies to maximise conversions from existing clients.
16. Work closely with marketing, product, and customer success teams to drive sales.
17. Monitor and evaluate team performance, sales metrics, and client feedback to refine strategies.
18. Operational Excellence:
19. Ensure sales operations align with company policies and CRM best practices.
20. Track and report sales progress, forecasts, and key insights to the VP – Sales & Operations.
21. Leverage technology and automation tools to enhance efficiency and effectiveness.

Additional Requirements:

• Proficiency in using a laptop and CRM tools for reporting and analysis.
• Strong negotiation and persuasive skills.
• Reporting – Daily contact with the employees reporting and the reporting authority must be established and all rules regarding attendance, leave etc. must be adhered.
• Team Player - Should be a team player, working alongside people from all walks of life.
• Influencer - Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
• Flexible - Flexibility Recognizes the need to adapt the changes and implement appropriate solutions.
• Opportunist - Be able to identify opportunities and recommend/influence the change to increase effectiveness and success on campaigns.
• Creativity - Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help to drive the business forward.
• Field work - As the job requires a constant field/outbound work, the applicant should be ready to travel using own/public vehicle daily.
• Leadership - Should be capable of leading and not dictatorship. Setting examples is important.
• Team handling - Working with the team is important rather than having a working team.
• Confident, pleasing and go-getter personality preferable.