EDUCATION COUNSELLOR

Atos

Remote

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.

A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Education Counsellor

Job Description, KRAs And KPIs

Role Overview

The Education Counsellor is responsible for understanding the Atos training portfolio and guiding prospective candidates in making informed career and training decisions. The role involves supporting candidate registrations across Instructor-Led Training (ILT), Online Training (OLT), and other modes of training, while coordinating closely with marketing, following up on leads and fees, and contributing feedback that supports marketing activities.

Sale of IT Training portfolio offered by Atos to B2C & B2B

Key Result Areas and Performance Measures

Financial

External Revenue. The role is expected to generate order entry and the resulting revenue through candidate registrations for ILT, OLT, and other modes of training.

Performance Measure

At least 40 registrations per semester.

Quality and Customer

Customer Satisfaction. The Education Counsellor is expected to support a positive candidate training experience with Atos, covering the journey from registration through certification. Candidate feedback will be used to assess satisfaction.

Performance Measure

A feedback score of at least 3 out of 5, or at least 70% referenceable candidates.

Efficiency and Process

Process Compliance. The role requires adherence to the defined process and active contribution to constructive improvements.

Performance Measure

Zero non-compliance during reviews and at least 2 constructive improvements.

Efficiency and Process

Process Improvements. The Education Counsellor is expected to identify and implement improvements that increase operational efficiency and effectiveness.

Performance Measure

Proactively implement process improvements that improve efficiency and/or effectiveness by 500 basis points.

People

Training and Development. The role includes self-development through training, as well as coaching and mentoring new joiners.

Performance Measure

Complete mandatory and identified training programs, and complete one SAP certification.

Required Skills

The successful candidate should demonstrate the following skills and knowledge

Strong communication skills.
Persuasive and convincing skills.
Understanding of IT and skill-based training.

Qualifications And Experience

The candidate should be a graduate with 1 to 3 years of experience in career counselling.

Key Responsibilities

The Education Counsellor will be responsible for the following activities

Developing a clear understanding of the Atos training portfolio.
Providing career guidance to prospective candidates.
Working closely with marketing to follow up on leads.
Following up with candidates regarding fees.
Supporting marketing activities by providing feedback on leads.

Additional Role Requirements

The role also requires an understanding of IT careers and the IT job market. The Education Counsellor may be required to travel occasionally, attend education seminars, and conduct webinars or seminars.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.