Senior Business Development Executive
KAPSYSTEM - Bulk SMS Service Provider Company
Job Description – Senior BDE (Outbound Calling)
Job Title: Senior Business Development Executive
Department: Sales & Business Development
Location: Bangalore
Employment Type: Full-Time
Experience: 1–5 Years
Job Summary
We are looking for a Senior BDE who is confident in outbound calling, lead generation, customer handling, and sales conversion. The candidate will be responsible for connecting with potential customers, understanding their requirements, explaining our products& services, and converting leads into business opportunities.
Key Responsibilities – Senior Business Development Executive
- Make outbound calls to potential and existing customers and generate new business opportunities.
- Understand customer requirements and explain relevant products/services clearly.
- Conduct effective sales conversations and build strong customer interest.
- Handle customer queries, objections, and concerns professionally.
- Follow up with leads through calls, WhatsApp, and email to drive conversions.
- Convert qualified leads into sales and consistently achieve assigned targets.
- Manage high-potential leads and take ownership from initial contact to closure.
- Maintain accurate lead, call, and follow-up details in CRM/Excel.
- Ensure timely follow-ups and maintain a healthy sales pipeline.
- Build and maintain good relationships with prospective and existing customers.
- Support junior executives with sales pitching, follow-ups, and objection handling when required.
- Share regular calling, follow-up, and sales performance updates with the Team Lead/Manager.
- Contribute to achieving overall team targets and improving sales performance.
Good verbal and written communication skills.
Strong outbound calling and convincing skills.
Good sales and negotiation ability.
Strong follow-up and objection-handling skills.
Customer-focused and target-oriented approach.
Comfortable working with daily/monthly sales targets.
Basic knowledge of CRM, MS Excel/Google Sheets, WhatsApp, and email.
Ability to work independently and as part of a team.
Qualification & Experience
Any Graduate with relevant experience.
BDE: 1–5 years of experience in outbound calling, telesales, inside sales, or business development & relevant experience.
Preferred Candidate Profile
Candidates with experience in Outbound Telecalling, Telesales, B2B/B2C Sales, Inside Sales, Lead Generation, or BPO Sales will be preferred.
The candidate should be confident, energetic, persuasive, and comfortable speaking with customers over the phone, with a strong focus on lead conversion and achieving sales targets.