Consultant Software Engineer - Service Now Discovery Infra Administrator
CGI
Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: Consultant Software Engineer - Service Now Discovery Infra Administrator
Position: Consultant Software Engineer - Service Now Discovery Infra Administrator
Experience: 9-12 Years
Category: Infrastructure /Cloud
Location: Bangalore
Position ID: J0826-1566
Employment Type: Full-time
Job Summary:
The ServiceNow Discovery Administrator is responsible for configuring, maintaining, and optimizing the ServiceNow Discovery module to ensure accurate and efficient asset discovery and integration with the CMDB. This role involves managing both agentless and agent based discovery setups, overseeing MID Server installations, and troubleshooting discovery related issues in collaboration with other technical teams.
Key Responsibilities:
- Configure and maintain the ServiceNow Discovery platform.
- Manage agentless and agent based discovery setup and configurations.
- Install, configure, and manage ServiceNow MID Servers.
- Ensure proper integration between Discovery and the ServiceNow CMDB.
- Troubleshoot and resolve Discovery issues, coordinating investigations and solutions with other team
- Strong hands-on experience with ServiceNow Discovery administration and configuration.
- Experience in CMDB management, CI reconciliation, and dependency mapping.
- Expertise in configuring and managing MID Servers.
- Knowledge of agentless and agent-based discovery methodologies.
- Experience with Windows, Linux/Unix servers, network devices, and cloud environments.
- Understanding of networking concepts including DNS, SNMP, WMI, SSH, and TCP/IP.
- Experience troubleshooting Discovery patterns, schedules, credentials, and scanning issues.
- Good knowledge of ITSM processes and ServiceNow platform administration.
- Strong analytical, troubleshooting, and problem-solving skills.
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.