Sales Manager
Anantara Hotels & Resorts
Anantara Jewel Bagh Jaipur Hotel
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
What We Believe And How We Choose To Behave
At Minor Hotels we always behave in the following way…
- We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues.
- We use our initiative and always find the best way to solve a problem for a guest or a colleague.
- We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions.
- We always think of new ways to surprise and delight our guests.
- We treat guests and colleagues with dignity and respect. Everyone is important.
- We hold ourselves to the highest standards of honesty and integrity.
- We are proud to represent our hotel and our country to guests from all over the world.
To serve the needs of the business, our guests and our colleagues by driving sales activities for the hotel, achieving revenue and profit targets, and growing and developing a loyal customer base on behalf of the hotel.
At Minor Hotels, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
Key Duties And Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
- Ensure that you fully understand the business strategy and positioning of the Minor Hotels brand, and that you are able to effectively articulate this positioning in the marketplace.
- Maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
- Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
- Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership.
- Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
- Insert any market-segment specific responsibilities here
- Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
- Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
- Maintain accurate management status reporting on business results, and Team Member action planning.
- Practice effective cost control and adhere to internal procedures for approval of expenditure
- Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
- Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
- Drive opportunities to upsell and cross-sell Minor Hotels products
- Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
- Ensure that all administration is processed quickly and efficiently.