Relationship Officer Gold Loan

AU SMALL FINANCE BANK

Group Company: AU Small Finance Bank Limited

Designation: Relationship Officer Gold Loan

Office Location: Fairlands Salem Salem

Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

Support team initiatives, training, and reporting.

Reporting Team

Reporting Designation:
Reporting Department:

Educational Qualifications Preferred

Category:
Field specialization:
Degree:
Academic score:
Institution tier:

Required Certification/s

Required Training/s:

Required Work Experience

Industry: Banking/Financial Services
Role: Relationship Officer Gold Loan
Years of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required Abilities

Physical: Normal office work
Other: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific Requirements

Travel: Yes
Vehicle: Preferred
Work Permit: NA

Other Details

Pay Rate:
Contract Types: Full-time
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal policies
Union Affiliation: