Relationship Manager - Inhouse Sales

AU SMALL FINANCE BANK

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager - Inhouse Sales

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in inhouse sales. This role is pivotal in driving the bank's growth by managing and expanding relationships with existing and prospective clients. The ideal candidate will possess a deep understanding of financial products and services, excellent client management skills, and the ability to work collaboratively within a fast-paced banking environment. This position demands a strategic thinker with strong negotiation capabilities and a proven track record in achieving sales targets while ensuring compliance with regulatory standards.

Responsibilities:-

Develop and maintain strong relationships with existing and potential clients to promote the bank’s financial products and services.
Identify client needs and provide tailored financial solutions to enhance customer satisfaction and retention.
Achieve and exceed monthly and quarterly sales targets through effective client engagement and cross-selling strategies.
Collaborate with internal teams including credit, operations, and product to ensure seamless service delivery and client onboarding.
Conduct regular portfolio reviews to assess client financial health and recommend appropriate banking solutions.
Stay updated with industry trends, regulatory changes, and competitor offerings to provide informed advice to clients.
Prepare detailed sales reports and forecasts for senior management to support strategic decision-making.
Ensure compliance with all banking regulations and internal policies during all client interactions and transactions.
Participate in training programs to continuously enhance product knowledge and sales techniques.
Resolve client queries and issues promptly to maintain high levels of customer satisfaction and trust.

Skill:-

Client Relationship Management
Financial Product Knowledge
Sales Target Achievement
Cross-Selling Techniques
Regulatory Compliance
Portfolio Management
Negotiation Skills
Market and Competitor Analysis
CRM Software Proficiency
Effective Communication
Problem Solving
Team Collaboration

Preferred Qualifications:-

Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 5 years of experience in sales or relationship management within the financial services or banking sector.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements

Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#

Other Details

Pay Rate: #*Pay Rate*#
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Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#