Relationship Manager EEFI

AU SMALL FINANCE BANK

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager EEFI

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a highly motivated and experienced professional to join our Sales department as a Relationship Manager specializing in Emerging and Expanding Financial Institutions (EEFI). This role demands a strategic and client-focused individual who will be responsible for managing and expanding relationships with key financial institution clients, driving business growth, and delivering tailored financial solutions. The ideal candidate will possess deep industry knowledge, excellent communication skills, and a proven track record in managing complex client portfolios within the financial services sector. This position plays a critical role in strengthening the bank's market presence and achieving revenue targets through effective relationship management and business development strategies.

Responsibilities:-

Develop and maintain strong, long-term relationships with emerging and expanding financial institution clients to understand their business needs and financial goals.
Identify and pursue new business opportunities within the EEFI segment to achieve assigned sales targets and contribute to the bank’s growth objectives.
Conduct detailed financial analysis and risk assessments to recommend appropriate banking products and customized financial solutions.
Collaborate with internal teams including credit, operations, and product specialists to ensure seamless service delivery and client satisfaction.
Monitor market trends, competitor activities, and regulatory changes to proactively advise clients and adjust strategies accordingly.
Prepare and present detailed proposals, credit applications, and reports to senior management and credit committees for approval.
Negotiate terms and conditions of financial products and services with clients while ensuring compliance with the bank’s policies and regulatory requirements.
Manage the end-to-end client onboarding process, ensuring timely documentation, KYC compliance, and risk mitigation.
Provide regular updates and forecasts on client portfolio performance and pipeline to senior leadership.
Resolve client issues promptly and effectively to maintain high levels of client retention and loyalty.

Skill:-

Client Relationship Management
Financial Analysis and Risk Assessment
Credit Appraisal and Documentation
Business Development and Sales Strategy
Regulatory Compliance and KYC
Negotiation and Deal Structuring
Market Research and Competitive Analysis
Portfolio Management
Communication and Presentation Skills
Cross-functional Team Collaboration

Preferred Qualifications:-

Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 5 years of experience in relationship management or business development within the financial services industry, preferably with exposure to financial institutions or corporate clients.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements

Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#

Other Details

Pay Rate: #*Pay Rate*#
Contract Types: #*Contract Types*#
Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#