Category Manager, Electronics

About the Role

Customer Capital powers captive shopping and loyalty for large banks in India. Shopstacc — our curated e-commerce catalogue — lives inside bank apps and serves millions of cardholders. Electronics is one of our highest-GMV categories, and we're looking for someone to own it end-to-end.

What You'll Do

• Build and manage supplier/brand relationships for electronics — smartphones, accessories, appliances, audio.
• Drive onboarding of new brands and SKUs; negotiate pricing, exclusives, and promotional slots.
• Own ongoing promotions: flash sales, bank-day deals, bundle offers — coordinated with bank loyalty calendars.
• Maintain catalogue quality — accurate specs, images, pricing, and availability SLAs.
• Work with product and growth to improve category visibility, search ranking, and conversion.
• Track sell-through, returns, and margin by SKU; use data to decide what stays and what goes.
• Keep a sharp eye on competitor pricing and category benchmarks.

Who You Are

• 6–8 years in category management, buying, or supplier relations — ideally at an eCom player, marketplace, or organised retail chain.
• You've owned significant brand/supplier relationships — you know how to negotiate, structure deals, and hold vendors accountable over time.
• Data-literate: you can pull a pivot table, read a funnel, and spot an anomaly without help.
• Strong written communication — you'll interface with senior brand stakeholders and internal bank teams.
• Comfortable at a small team's pace: you own outcomes, not just tasks.

What This Isn't

• A role for someone who needs a large category team around them.
• A pure relationship job — there's real data and operations work here.
• A brand-side role — you're buying and curating, not selling.