Information Technology Technical Lead
Jabil
Remote
Essential Duties & Responsibilities
- Maintain availability of system including assisting installation at plant sites, providing support to current users, monitoring the system and troubleshooting issues.
- Train and support for all plants including coordination with other plants and installation teams.
- Participate in development and rollout of new functionality.
- Assist in development of guidelines, checklist, procedures and training documentation.
- Ensure project communication is effective with all parties. -Allocate resources to projects.
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
- Establish new measurement systems if/where possible.
- Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
- Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality).
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
- Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to work effectively under pressure with constantly changing priorities and deadlines.
- To be proficient and knowledgeable in all areas related to the IT department functions.
- To maintain discretion and confidentiality in all areas pertaining to the IT systems.
- Understand and embrace the business and IT strategic direction.
- Ensure all sensitive and confidential information is handled appropriately.