Environment Analyst
NatWest Group
- In this key role, you’ll support a set of environments used by a platform’s applications and assist as a point of contact for environment related activities
- We’ll look to you to assist Environment Managers in preparing a rolling environmental strategy which considers risks in relation to stability and resilience
- You’ll be joining a collaborative and supportive team, and have the opportunity to work with a range of stakeholders across the bank
- We're offering this role at senior analyst level
We’re looking for an Environment Analyst to enable the successful implementation of platform change and deliver customer value by assisting Environment Managers to deliver complex and critical environment related activities. You’ll help create stories and features for the domain backlog to enable a continual progression of changes and look for ways to improve efficiency, resilience, reliability, quality and manual inconsistency by increasing the use of automation and virtualisation.
Your Responsibilities Will Also Include
- Supporting Environment Managers in managing a set of non-production environments and maintaining non-production environment dashboards
- Understanding and maintaining a focus on customer value and providing a positive customer experience
- Working with Environment Managers to understand the upcoming flow of work and the customer vision in order to contribute to a fast response to environment related needs
- Understanding and communicating the environment status, health checks and status reports for the platform’s environments
- Working with a range of stakeholders across the bank and third-party suppliers to make sure that platform environments are optimised
We’re looking for a capable communicator, with knowledge of scaled Agile and Prince 2 tools and methodologies spanning value stream, portfolio, platform and feature team levels. You’ll also need technical knowledge, including platform, technology, products and domains and experience in multiple languages or technical domains.
We’ll Also Expect
- Experience in supporting and maintaining non-production environments and related dashboards
- Experience in monitoring environment health, performance, and availability, with the ability to proactively identify and resolve issues
- Expertise in delivering environment changes through collaboration with technology teams and stakeholders
- Expertise in process automation to improve efficiency and reliability
- Good collaboration and stakeholder management skills