Key Account Management- Goa

Key Account Manager – Goa | Delhivery

Location: Goa (HQ) | Function: Sales & Key Account Management | Industry: Logistics, Supply Chain & E-commerce

About Delhivery

We're the reason your package shows up on time — at scale. India's largest fulfillment network for digital commerce, moving millions of shipments across 18,850+ pin codes for the country's biggest brands. Basically, if it's ordered online in India, there's a good chance we're the ones getting it there.

About the Role

Ready to stop managing accounts and start growing them? We're on the hunt for a Key Account Manager in Goa who treats their portfolio like their own business — spotting opportunities before clients ask, closing gaps before they become problems, and turning every conversation into a chance to add value (and revenue ).

If you love the thrill of hitting a number, the satisfaction of a client saying "you get us," and the hustle of juggling five priorities before lunch — this one's for you.

What You'll Own

• Drive revenue and volume growth across your portfolio of key accounts — this is your P&L, own it
• Become the go-to expert on your clients' businesses, with everything logged and tracked on CRM
• Spot growth levers others miss — and act on them fast
• Negotiate like a pro, managing commercial expectations within margin guardrails
• Play detective on downtrends — find the "why," fix it, and log the game plan
• Cross-sell the full Delhivery stack — B2C Heavy, LTL, Warehousing, Cross-Border — and turn one-line clients into multi-line partners
• Rally the internal squad — Ops, Pricing, Product — to get things done for your clients

What You Bring

• 2–3 years of crushing it in Key/Strategic Account Management, B2B Sales, or Client Relationships (logistics/e-commerce/supply chain a big plus)
• A track record of owning targets — and hitting them
• Sharp commercial instincts and confident negotiation skills
• Comfort with CRM tools and a genuine love for data-backed decisions
• Communication skills that flex — boardroom-ready with clients, straight-talk with your team
• A bachelor's/master's degree in Business, Management, or related field

Why You'll Love It Here

• Work shoulder-to-shoulder with India's biggest brands on real supply chain strategy — not busywork
• Total ownership — your accounts, your targets, your wins
• A front-row seat at one of India's fastest-scaling logistics companies, with real runway into senior account & business leadership roles
• Location perks - Build your career in Goa (yes, really)

Ready to grow accounts, not just manage them? Apply now — let's talk!

Fill the form “https://forms.gle/FhxstYgwhd4d9iQT6” or Hit Easy Apply on LinkedIn!

3 openings available — so tag a friend who'd be great at this too!