BPO Jobs in Cyitechsearch - Hyderabad
VIHU
Job Title: BPO
Location: Hyderabad, Telangana
Salary: ₹1.75 - ₹4 Lacs per annum
Qualification: 0 - 5 years of experience
Work Experience: Freshers and experienced candidates welcome
Job Description
As a BPO at Cyitechsearch Interactive Solutions in Hyderabad, you will be part of our dynamic team handling various customer service and support functions. This role offers a platform to interact with clients, provide assistance, and contribute to our commitment to delivering exceptional service.
Responsibilities
- Handling inbound and outbound customer calls professionally and efficiently.
- Resolving customer queries and issues promptly.
- Providing information about products or services as required.
- Following communication scripts and procedures.
- Ensuring customer satisfaction through effective problem-solving.
- Educational qualification suitable for the role.
- Excellent verbal and written communication skills in English.
- Ability to work in a fast-paced environment and under pressure.
- Basic computer knowledge and familiarity with CRM systems is advantageous.
- Competitive salary package based on experience and performance.
- Growth opportunities within the company.
- Comprehensive training and support to enhance skills and capabilities.